My Aria scale one day just started displaying 'ERR' instead of my weight. This happened after associating it to a new wifi network. I reassociated it successfully with my account about 10 times, and it never started working again. Getting it replaced was a pain. I was very very surprised to see no mechanism for factory resetting a device like this, contrary to almost every other device like this. I'm certain it was a software issue. It's very uninspiring to see products that can brick themselves through correct normal course of action and then have to deal with getting special one-time exceptions in order to have a defectively designed product replaced. Please try to make these devices more resilient.
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support