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Now that I'm unable to access my watch settings on my computer instead of my cellphone app, I'll be looking for a different brand of watch soon. I can't see the screen on my phone for most things, never mind trying to make settings changes on it for my watch. Fitbit certainly shows that they don't care about the seniors who buy their products. 😪
Xoogler here.... this is a huge accessibility issue. Fortunately most of us get older, unfortunately, eyes do not age so well, if its not cataracts its a tremor, or near sighted-ness. There are so many age related issues that make phone apps inaccessible -- for example with big fonts its hard to even parse the data on your screen. And isn't the whole point of fitbit to keep us living well into 'old age'? And that means all of your currently loyal users can stay loyal! And I mean all of them -- because we all age? right? And I hope, you shall age too -- better old than dead, right?
So give us back our accessible, customizable, fitbit dashboard... that's it. #bringitback #accessibility #ableism #age-well
Friends, give this a like if you can, let's get this to the top of the list. TIA
I've looked at this and may use it, although it doesn't seem very user friendly. I still am bothered that I paid for a fitbit and was happy with the way it worked in the past. (I've probably gone through 10 of them at this point). The website worked well for many years until they sold the company. This is a corporate decision to take away usability, while still charging the same amount. I shouldn't have to use a 3rd party (and share my data with yet another entity). When this fitbit dies, I will be switching to some other brand.There have been so many responses to this complaint, but *none* from the company themselves.
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