I would love to see a Fitbit Customer Loyalty Scheme.
I purchased my Fitbit Ultra as I need to monitor and pace my exercise for medical reasons as, I had polio as a child and must not over exercise as I don’t recover as fast as most people.
Having owned and used my Fitbit Ultra every day for 4 years and, raving about my Fitbit Ultra to almost everyone I have met, I know that my praise of the Ultra has resulted in loads of goodwill and new sales in my family, friends and associates.
However, my poor old Ultra is almost on its last legs and has now been superseded by more fancy Fitbits that do much more like display phone calls, have GPS and measure heart rates, etc.
Now, when I show people my Ultra, I feel a little embarrassed as its a bit tatty and not a great advert for the Fitbit range, although it does show its functional, robust, well engineered and great value for money.
I love my Fitbit and I would love Fitbit to recognise customer loyalty and offer ALL long-term users a discounted upgrade to better technology and functions.
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