help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

0 Votes

Fitbit premium workout heart rate zones not showing

Status: New Submitted by on ‎04-16-2024 12:33
1 Comment (1 New)
I did a Fitbit premium workout synced automatically and the heart rate zones are missing.

I can see the heart rate zones when I log other workouts from the device.

Why is that so? PLEASE fix this asap.
See more ideas labeled with:
1 Comment
S.Avery
First Steps
‎04-16-2024 16:02
‎04-16-2024 16:02

The new format is terrible. It is virtually unreadable. I have vision impairment and could easily read the old format for my health stats. I can’t now. This is useless with unreadable graphs and missing important data I depended on. This is not an upgrade and may result in me canceling my Fitbit Premium subscription and purchasing another brand. It’s that awful. Please change it back!

To comment, you must first accept the terms of the Idea and Feedback Submission policy.
Accept Terms and Comment