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Let us delete in-app notifications/messages

Status: Released Submitted by on ‎07-28-2018 08:26
1,301 Comments (1,301 New)

This is clogging up my iphone. I have a year or more worth of useless Fitbit notification messages I'd like to shed. I saw a 'solved' notice in here from a year ago stating it was resolved by stating there is no solution. This is simply ignoring the myriads of request/votes of customer requests/concerns to fix it. Fitbit should have had a REAL solution by now and apparently do not. In reality this problem has not been resolved but simply is being ignored by the company/moderator. The solution 'solved' to put a vote in ideas does not address the real concern or issue at hand. What's the point of a community forum if Fitbit does not listen to its customers? The thread should have flagged Fitbit/moderator to produce a real fix, we're still waiting.

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1,301 Comments
fwssclass1
Jogger
‎03-19-2018 09:25
‎03-19-2018 09:25

It is not just about being able to delete things but I would like to keep things that are important too. Please allow the user to decide what is kept and what is deleted.

 

Thanks!

 

Wooker1
Recovery Runner
‎03-19-2018 09:33
‎03-19-2018 09:33

Unfortunately, Fitbit executive could care less what we, the customers want! I have posted more that 15 comments and the only response I ever got was when they don't post a comment that includes legal action!

Sugar1924
Strider
‎03-19-2018 09:44
‎03-19-2018 09:44
Sent from my iPhone
SunsetRunner
Not applicable
‎03-19-2018 17:18
‎03-19-2018 17:18

Please provide Users with an option to customize and remove notifications on the “Notification” section on the FitBit App if they chose to. Currently there is no option available to delete old notifications 

Sugar1924
Strider
‎03-20-2018 05:18
‎03-20-2018 05:18
Amen to that. Is there anyone out there who likes these notifications? If so we would like to hear from you.

Sent from my iPad
Rover36
First Steps
‎03-20-2018 06:04
‎03-20-2018 06:04

I think LIZ of FITBIT is maybe the one who REALLY likes these notifications

Wooker1
Recovery Runner
‎03-20-2018 06:17
‎03-20-2018 06:17

I think that we ALL know that Fitbit does NOT care about their customers! It’s time for ALL of us to now use Facebook to let EVERYONE know this before they buy an FitBit product!!

Sugar1924
Strider
‎03-20-2018 06:56
‎03-20-2018 06:56
Maybe the only one.

Sent from my iPhone
Sugar1924
Strider
‎03-20-2018 06:57
‎03-20-2018 06:57
And twitter!

Sent from my iPhone
Omainge
Stepping Up
‎03-20-2018 08:41
‎03-20-2018 08:41

With so many complaints registered, perhaps the FitBit hierarchy is unaware of the large number of unhappy customers. There is no discussion of deleting past posts, although you can stop receiving the notification. That is like chewing your food and not swallowing!

Sugar1924
Strider
‎03-20-2018 12:16
‎03-20-2018 12:16
Good analogy. But remember why care when they've already got your money?

Sent from my iPhone
Sandyc51
First Steps
‎03-21-2018 14:40
‎03-21-2018 14:40
Thanks, I have stopped them.

Sent from my iPhone
Omainge
Stepping Up
‎03-21-2018 15:10
‎03-21-2018 15:10

What steps did you take to delete all notification on your device?  I have stopped the, but this have notifications going Bach to 2016.

Sugar1924
Strider
‎03-21-2018 15:59
‎03-21-2018 15:59
Your welcome. Now check to see how far back your daily exercise is kept. But these can be deleted manually. Therefore is those can be deleted why not the notifications too?

Sent from my iPhone
Sugar1924
Strider
‎03-21-2018 16:02
‎03-21-2018 16:02
You will need to wait for Liz at Fitbit to allow that. I know of no way to delete them. From what I know that is not going to occur in the near or distant future.

Sent from my iPhone
SunsetRunner
Not applicable
‎03-24-2018 02:00
‎03-24-2018 02:00

Allow notifications to be deleted and delete automatically after a week. I have hundreds of them -sure they must be taking up memory on my phone. My friend walked Africa weeks ago and every time I go onto the friends tab it’s there! It’s driving me mad! 

Sugar1924
Strider
‎03-24-2018 06:00
‎03-24-2018 06:00
Do you realize, notifications are not the only item that can not be deleted? The only item that can be deleted are the daily exercise logs. So sleep, are you ready to move, heart rate, weight, fluid intake and diet stats can not be deleted and they probably take up more space than notifications! But you can stop notifications from popping up.

Sent from my iPad
Cgon2565
First Steps
‎03-26-2018 19:26
‎03-26-2018 19:26

The notifications are not needed after they’re read.  Please update app to allow us to do that without having to go into the settings and turn off notifications altogether.  I don’t mind getting them, I just don’t want to see them after I’ve read them.  They take up precious memory needlessly.  Please fix!  You have almost 700 requests for this.  I think it’s worth the small tweak to the app!!

Sugar1924
Strider
‎03-27-2018 05:09
‎03-27-2018 05:09
I agree, we’ve been trying for over a year to do this!

Sent from my iPad
Wooker1
Recovery Runner
‎03-27-2018 05:31
‎03-27-2018 05:31

I’m believing that this is a “Facebook moment” for Fitbit!! All for profit and screw the customers!

Cgon2565
First Steps
‎03-27-2018 06:33
‎03-27-2018 06:33
I can’t see why there is a hesitation to program this simple update to the app!

Sent from my iPhone
Sugar1924
Strider
‎03-27-2018 08:11
‎03-27-2018 08:11
Go for, there will be plenty of followers.

Sent from my iPhone
Sugar1924
Strider
‎03-27-2018 08:28
‎03-27-2018 08:28
I don't understand either.

Sent from my iPhone
SunsetRunner
Not applicable
‎04-01-2018 00:08
‎04-01-2018 00:08

agreed to to be able to delete old notifications and messages.

JoannesCanada
First Steps
‎04-03-2018 11:26
‎04-03-2018 11:26

I'm with the consensus. It's very frustrating that we can't remove these messages. Please Fitbit let us delete notifications. 

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