Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[SiouxieM]

I need to be able to access the browser dashboard (computer) as my 70 year old eyesight is not good enough to use the fitbit app on my phone to achieve what I need to.  I used to use the fitbit online dashboard online to input my food, which I can't do in the phone app and to keep track of my heart rates and sleep patterns.  I need to be able to access the history (I've had the fitbit since I had a stroke) for health reasons and to download/print statistics from it!  Please bring the browser dashboard back, so many of us need it!  We don't all have phones that the app is easily 'readable'.

Had you sent out notification that you were going to do this - rather than relying on people visiting the help pages and community forum, perhaps I would have had time to download the history (especially heart rates) to my computer for my health providers.

Google / Fitbit have a duty of care!

[AliceM42]

Amen, amen, amen!

[JackHenry]

They don't care. Google, which has bought out the Fitbit Company, finds
that maintaining a database dashboard for access through the web on your PC
is too much trouble for them, so they streamlined the operation. Thankfully
there are plenty of databases out there such as 'fitnespal' which do a good
job. Then you can use any calorie and step counter and make your
calculations. You re freed from using Fitbit.

[NeedSleep10]

I too want the old Fitbit web dashboard back!!!!!!

Sue Toledo

[AliceM42]

Hi, friend. I saw your posting to Fitbit Community and looked up
myfitnesspal. Does that app connect with my fitbit watch? I have an
Inspire. I'm also wondering if the data from myfitnespal can be downloaded,
I see that it can be printed but can the data be downloaded into an Excel
or .csv file?

Alice

[CursedUn]

@SiouxieM  You could try using MyFitnessPal (.com), it syncs with your Fitbit for exercise, and allows you to enter your food and water. It is a much better interface than the old Fitbit web dashboard. You need to set it up to sync with your Fitbit in the settings. I hope this helps. I feel for you.

[JackHenry]

Hi Alice, very good questions, ones that occurred to me too. Answer as to
compatibility is no. I manually enter the calories used. FitnessPal gives
you a breakdown into fat, carbs and protein as a daily total. It is also
cumulative so you can see the data over time. Google Fitbit sent me a data
download but I could not get the Excel Spreadsheet to read it so I just
gave up. Fitbit is dead to me now. I have abandoned it as a resource. The
best Fitbit was the first iteration (I bought my first Fitbit in 2013)
which was a device you'd put into your pocket and it would communicate with
a USB dongle plugged into a home computer. It worked perfectly. With the
proliferation of new Fitbit devices they became less and less reliable and
would not work reliably via wifi or Bluetooth, hence two devices were sent
back with a refund coming to me. I eventually bought a Charge 6 when the
Inspire instrument stopped charging. The Charge 6 watch gives a false heart
rate about 50% of the time and in my opinion it is not worth buying as it
is rubbish. So here is an opportunity to market an alternative system: do
what Fitbit did at the start, go back to the original idea. The device
should be a combination USB plug/dongle and steps counter to carry in the
pocket, all-in-one, with the USB connector neatly folding into itself.
Combine that with an energy and food database. It should sell for less than
$50. When in the USB slot in a PC reading the steps it would recharge
itself.

[LadyPathos]

I personally went away from myfitnesspal when they started charging stupid
fees and took away use options unless you paid them. It's extortion
basically. There are some other apps out there but there is also the issue
of having to have it sync up with work place required applications
otherwise it raises insurance costs. The whole Healthcare thing is a racket
but you are right these companies look at numbers if they aren't making
enough profit no matter how much the community likes it they will cut it
until we cut them.

[Abrienna]

That sounds great.

[Abrienna]

Very well said. Thank you.

[Health_4me]

Please allow the option of continued use of the Fitbit app & not be forced to go to Google. I also am elderly but have used my Fitbit One since 2012 (apprx) & Loved the way the old sleep chart was so detailed with the red/blue graphic chart that was extremely clear & detailed with a glance. Most recent version of sleep info is totally useless please bring back previous original sleep chart. Also since Aug 26, 2024 my dashboard no longer saves steps from one day to another. No way to see how many steps compared to previous days & no guideline to try to pass & improve goals moving forward. Please fix  & support software we've had since purchasing years ago as an option. 

[Health_4me]

Agree 100% PLEASE RETAIN Dashboard & Fitbit app/ website for all your loyal customer like me that have been with you since 2012. But fix glitches like nat saving steps since Aug 26  2024 & Sleep app that's been useless since original graph chart that was so easy to see immediately were you were having issues & could edit accordingly. Nothing but complaints on the Sleep section on app & dashboard. Should have been reversed back to previous version long before now! Than you!

[Caliban]

There are so many of us who have relied on the previous functionality that
you would think someone would listen.

[Kato93048]

Absolutely!

[arwredhead]

I absolutely agree we need the dashboard back! i was able to enter date ranges and see my steps and exercise for a select period of time. Such rich data is gone without the ability to have a dashboard! 

[pria35]

I hate the fact that I can no longer use Fitbit dashboard website and now have to rely only on my phone which is so small that I don't care to use the app.  I also don't like that I have to sign in with Google since I purchased a newer Fitbit tracker.  NONE of my friends sign in with Google so I can't see any of their stats now.  I don't want to even log my food now since the screen is small and not easy to navigate.  If the dashboard website isn't coming back, I'll be looking for another brand of tracker that's more user friendly.  Guess it's all about YOU and not at all about what WE want.  Good luck with that.  

[Gymiemac]

Amen
Google Screwed us
Bring back the Web base Dashboard

[Kato93048]

Agree 100%!

[shaverdave]

I'm going to be looking at a different fitness device where I can see what's going on.  Discontinuing the dashboard on my computer was a REAL mistake, in my opinion, it was most likely a decision made by young people who think everything should be an app on your supposedly "smart" DUMB phone.  I may be just too old to understand mobile phones.  I find them, at best, aggravating to use and see anything on.  Please return the dashboard as it was, or say goodbye to another customer!

DISGUSTED WITH FITBIT - Dave

[Kato93048]

Spot on!

[SpinGrandma]

I agree.  I want to be able to sit on my laptop and look at my dashboard.  It's bigger, easier to see, and I just enjoy it better

Google isn't doing any favors by getting rid of it.   I'm thinking of switching to something else when this FitBit dies cause they just keep changing things.  Got rid of the step challenge groups, now the computer dashboard.

[JackHenry]

Agree totally.

[DM58]

I agree 100%. Fitbit removing the Dashboard online was a big mistake, I can say in all honesty, I makes me feel the next time I get a new smartwatch it will from a company that values its customers and not try anything to save a buck at the expense of its customers

[RogerD445]

This is the second time I have had a product I really liked only to have
Google ruin it. I had been looking at a Pixel to replace my cell phone but
I have ruled that out after the way Google has destroyed Fitbit

[mslynn85]

I have been a Fitbit user since day one.  I'm on my fourth device - a second Versa 3.  It will be my last Fitbit.  I cannot stand all of the changes, especially the loss of the web access dashboard.  And I certainly won't be going to a Pixel which I suspect Google is trying to force Fitbit users to do by removing so many of the beloved functions of the Fitbit.  I've already not renewed my Premium subscription.  Now, I'm just waiting on the watch to die and deciding what I'll replace it with.  Suggestions are welcome.