Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[jeffwynnusgs]

Thanx. Wish the GooglePlex cared.


--
*Jeff *

[AllanSyd]

@Kato93048 Fitbit definitely read / review these posts as I have had a couple removed for some reason and, despite requests to them, never reinstated.  Do they take note of the requests, maybe, but do they fix the issue raised?  Rarely.  Hopefully this post will not fall foul of the review process.

[NanaBerlin]

I know everyone is still very upset that the website was discontinued. I have been using the "alternative version but some people are concerned about data security.

I just wanted to point out that you can link your FitBit account to Cronometer (cronometer.com) and log your food there. It's a very convenient tracker that also gives you all kinds of information on nutrients and vitamins. Your input will then be mirrored into your fitbit app.

The basic account is free and I am not connected to them in any way 😅 just wanted to give some helpful advice. 

I will still give up on FitBit eventually because Google has treated us so poorly, but this way I still can use my device until it breaks. I actually like the cronometer input site a lot better than the old fitbit site. 

[Karenliv]

Thank you for the info. I just signed up.

[StimulatedLife]

Bring back the dashboard!!

I can't reset my "starting weight" so now my Versa 3 tells me to "maintain weight" despite being 40lbs over my goal.

Moderator Edit: Clarified subject

[ChuckBaggett]

I agree, the web dashboard being removed is a big step backward, for accessiblity reasons for me and well as just in general. I'm always at a desktop computer, all day every normal day. Having to switch to a tiny hard to manipulate screen on my wrist feels really stupid. 

I just reactivated my Fitbit account after getting a Pixel watch. I wouldn't have bothered transferring my account to Google if I'd known of this downgrade. 

I would never have dreamed of Google making such a bad decision. 

[ThatLady]

Wanted to add my own voice to the complaints. I like to look at data all in one place and it's a ton easier on a web dashboard than on my tiny phone, especially when I can use a keyboard. Please for the love of all that's holy (and not), restore the web dashboard. This is ridiculous to have all of this data just on the app, it's making your product EXTREMELY user UNfriendly. A phone app is great for a quick reference or quickly noting some data, it is NOT great for getting a bigger picture of your overall stats (I'd argue for most people - not just the elderly and disabled!). This product is no longer user friendly!

If the web dash isn't restored, I'll likely let my device die and then move to a different smartwatch with an actual web dash in addition to a phone app. All the money Google has and the popularity of Fitbit - this is unacceptable.

[NeedSleep10]

Not only am I very angry about the data one can no longer see, now that the
dashboard is gone. It seems that the fidbit sleep analysis cannot abide
people who get up a couple times at night to relieve themselves and read a
little. It did MUCH better in the past!!! Why is fitbit disregarding the
desires of people who once appreciated it???

[BarnicklBill]

I never found the sleep analysis to be of much benefit, honestly. As I understand it, Fitbit can only detect when you are perfectly still and counts that as sleep. If you get up, like we all do, it assumes you are awake and stops the sleep cycle. Unfortunately (at least from my experience) it doesn't add up the multiple times you fall back asleep. I ended up writing it down, unfortunately...
Barnickl Bill

[slothskirt]

It is so incredibly frustrating to watch previously available features get removed while endless users are on here begging for them to be brought back/maintained. EVERY SINGLE WEEK I get a progress report emailed to me that has a massive link to "View Dashboard" which doesnt even exist anymore! 

The fact that Google/FitBit care so little about the durability & functionality of their products and the needs of their customers is appalling when theyre selling devices that people ACTUALLY need and count on for their health. 

[BarnicklBill]

Yes, Indeed...
The "system" misses about half my activities now, even though I'm very careful about setting up the tracker to record, About the only thing that works is the chrono (timer) function and the heart rate monitor, which are easily recorded using alternate sources. It "is what it is" I'm afraid... I doubt we will ever see any attention to our frustrations.  Hang in there...
BarniklBill

[NorthTexasDBA]

I am making more consistent use of my FitBit Versa once again. I missed the event when the online dashboard was brought offline. This is EXTREMELY frustrating from the perspective of access and usability. I will start examining other device/platforms, and I welcome any suggestions from others in the chat. This appears to be a common, impactful request. This is very disappointing.

[jrsmith888]

I just discovered the browser access is gone. I need to access my data to correlate some other health related information.

Come on Google ... FREE OUR DATA!!!

[B00bala5]

I used to be able to add menu items like salad components or recipe items and with app it takes a lot more effort. I miss the dashboard on my PC.

[jeffwynnusgs]

ALL of us miss the dashboard on our PCs.

Wish there was someone who could use AI to build an app to do this for us
again.


--
*Jeff*

[Camfrey]

jrsmith888: Yeah no I gave up on my data. Starting with a fresh account. I could try to see if I can via Health Connect, but honestly it's not worth the hassle for me.

[HillaryL]

I wish Google/Fitbit would respond in some meaningful way to the peoples' plea to bring back the dashboard.  Just make it an app that can be downloaded to laptops/desktops.  Why is it so hard when there is so much absolutely unnecessary tech out there?  Can't they just have AI figure it out for them and manage it?  If you're going to layoff people at least put AI to good use.  

[Neil8221]

As a Premium Fitbit user and Charge 6 owner, I mourn the loss of a proper Website to view my stats and monitor my progress, the functionality of a website for this purpose is far better than trying to access all the information using the Phone App and I would use it constantly.

Also it is not just about the device I use, there are many many areas as a fitbit premium user that are far better serviced by a full computer screen

Please develop a Website so that I can view my fitbit stats, and progress my health and wellbeing as a premium user

[ticklepocket]

Yes this 100%. The phone app is confusing and buggy and ugly and tiny. It is a nightmare for a senior citizen with a small phone (me). Please bring back the website. How hard would that be? Seriously?

[DaveNJ2]

I agree.  Also, Google would be smart to build a population of sticky users.  The Dashboard was a way to keep users from switching to the Apple Watch.  Last year I decided not to switch because I would lose all of the hundreds of thousands of steps accumulated using Fitbit.   You're making it much easier to switch.  I hate using the phone app.    

[DaveNJ2]

My favorite Fitbit feature has been tracking cumulative mileage and receiving award badges.  I proudly shared each badge with friends.   That is now gone. I was just notified on my cellphone that I reached the pole-to-pole badge, but there's no way to share that information.  That sucks. 

I really have no reason to stick with Fitbit.  Google seems to trying to make their job easier or maybe draw Fitbit customers away from their laptops and Windows.  That makes me angry. 

Google - you don't understand Fitbit customers. 

[SunriseRun407]

+1 on this

[SunriseRun407]

These two feature requests are duplicates. Could we please merge the threads and combine the votes? This will help strengthen the case for influencing the product roadmap. @LizzyFitbit 

Maintain Fitbit web dashboard going forward

Status: Reviewed By Moderator Submitted by KBenjamin on ‎04262024 01:57 

 

1,011 Comments (975 New)

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!... View more

Bring back the Fitbit Web Dashboard

Status: Reviewed By Moderator Submitted by JoDol on ‎11092024 11:10 

 

233 Comments (208 New)

It would be nice to have a Fitbit dashboard app for PC. I'm a senior and it is hard to read the dashboard on my phone. Moderator edit: Clarified subject and updated label... View more

[DaveNJ2]

One of the things that I have liked most about Fitbit is working for my next badge.  At one time, I could visit the Fitbit website and view my cumulative steps and the highest badge I had achieved.  What happened to this?  I no longer see this information.   

I think this is one feature that keeps Fitbit users from switching to Apple Watch.  If you switch, you lose your miles.  I would suggest that Google make this more readily available and prominent. 

[NorthTexasDBA]

SunriseRun407 I would be glad to see duplicate threads combined, to coalesce support. I am not sure how to do this, but I have posted my comment on each thread.