0 Votes

Make a disclaimer regarding migration to Google for newer/kids Fitbit devices

There is nothing stating that when you purchase your upgraded Fitbit, in order to fully setup your device it recommends you move your account to Google. If your family accounts not updated, or you need to delete it, it could take 90 days to fully setup your new device.


Moderator Edit: Clarified subject and updated label

2 Comments
Odyssey13
Community Legend

There is an informational page here - click - which states the requirement of a Google Account

Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @ALLmomma85, and thanks for taking the time to share this product feedback about making a disclaimer regarding the migration to Google for newer or kids Fitbit devices with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

To comment, you must first accept the terms of the Idea and Feedback Submission policy.