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How many posts from so many different users does it take before somebody responds to this issue as has been requested literally hundreds of times so far on this thread alone. This new useless sleep score made me Google for a solution and for the first time ever actually post in the Fitbit forums. And moderators show up once in a while adding/forwarding comments from new and different threads and users about this very same subject to this thread. So obviously the Fitbit staff knows all that's going on here.
The score you get after each night's sleep is totally useless, arbitrary, makes no sense and eliminate what was vital; seeing the average amount of sleep that we're getting for each night, each week, each month and even each year! Anytime I see my average of sleep start dipping below 7 hours then I am almost always determined to make real choices in the following days to get caught back up. Less cocktail hour, earlier dinner and obviously planned earlier bedtime. Even naps in the afternoon can really help step up your average for the week and you can 100 percent feel the difference when you're doing better. This new and current 'sleep rating' change is truly embarrassing to Fitbit, it's meaningless and useless to real life users like me. (I get high scores with only 5.5 hours of sleep and lower scores with over 8 hours, so who can explain that?) And if you have any doubts about this real mess up going on with the sleep score please look at all of the negative feedback on this one single issue. It just seems like it's time for someone, somewhere to make the change and let all of us who are following and contributing to this forum know about it. Thank you.
How many posts from so many different users does it take before somebody responds to this issue as has been requested literally hundreds of times so far on this thread alone. This new useless sleep score made me Google for a solution and for the first time ever actually post in the Fitbit forums. And moderators show up once in a while adding/forwarding comments from new and different threads and users about this very same subject to this thread. So obviously the Fitbit staff knows all that's going on here.
The score you get after each night's sleep is totally useless, arbitrary, makes no sense and eliminate what was vital; seeing the average amount of sleep that we're getting for each night, each week, each month and even each year! Anytime I see my average of sleep start dipping below 7 hours then I am almost always determined to make real choices in the following days to get caught back up. Less cocktail hour, earlier dinner and obviously planned earlier bedtime. Even naps in the afternoon can really help step up your average for the week and you can 100 percent feel the difference when you're doing better. This new and current 'sleep rating' change is truly embarrassing to Fitbit, it's meaningless and useless to real life users like me. (I get high scores with only 5.5 hours of sleep and lower scores with over 8 hours, so who can explain that?) And if you have any doubts about this real mess up going on with the sleep score please look at all of the negative feedback on this one single issue. It just seems like it's time for someone, somewhere to make the change and let all of us who are following and contributing to this forum know about it. Thank you.
There is an app for the Apple Watch that I think is $2.99. It has a very similar interface and logging of avg hours sleep that Fitbit removed. That’s where my money is going. Someone else mentioned that the Apple Watch costs a bit more, but if you were going to go to Fitbit premium it pays off in about 1-2 years depending on which Apple Watch you get. Plus there are rumors that Apple is planning a sleep tracker in the next device. Goodbye Fitbit!!!
Please don't forget to leave a 1-star review on App Store/Google Play.
It's easy for Fitbit to ignore our comments here, because nobody reads these forums except current and mostly upset customers. Nothing we write here is going to affect their income short-term. But external reviews may affect it, so they will definitely be taken more seriously.
This new made up sleep metric is totally useless, I've had various Fitbit models over the years, and I really only focus my attention on 2 metrics, the steps and the avg. sleep. Now the sleep metric has been removed, with no obvious option anywhere to default the view back to avg. hours rather than this sleep score.
It's totally illogical, my worst night of the week, when I slept for under 5 hours returned the best sleep score of the week, the longest sleep of the week didn't even contribute a score!
In 3 years I've never felt the need to comment before, but this needs a serious rethink, at the very least just make it an option in settings to choose the default view based on avg sleep hrs or avg sleep score. Not a big fan of the new dashboard, but I'll either get used to it, or it will grow on me, but never going to happen with this sleep score.
I've mainly used my fitbit for 2 things, sleep tracking & silent alarms & used to refer to the app almost daily - with the app changes and this sleep score business, I'm checking it maybe once a week - it's not even worth looking at anymore, it's not worth the annoyance.
I agree with the comments here. My Fitbit was just updated and I hate the new sleep score. I used to look at my sleep patterns every morning but now I avoid even opening up the app to avoid the in my face score. I sleep pretty well but have no interest in seeing a number rating it and feeling like I need to start beating that number.
Hi @Tgorden, thanks for taking the time to share your feedback about having the sleep score information as optional in the app, this feature suggestion already exists so I’ve moved your post here as it is currently under "Reviewed by moderator". This helps maintain the Community and the Feature Suggestion board more organized.
He said feature "suggestion" already exists. Though I agree it sounded like he said this feature already exists. Removing the sleep "score" is not optional at this point despite pages and pages of upset customers requesting such.
That's all you've gotten from this thread of ticked off people? No! We want answers as to when this will be fixed. We aren't suggesting it! We are telling you to fix it or lose scores of customers! You'd think as a moderator you would have some kind of answer for us. Sent from my Verizon, Samsung Galaxy smartphone
This thread has been reviewed by several moderators but no word on whether anything will be done. Garmin sleep info isn't as detailed (sleep stages) but it gives the average for the week.
I'll be going back to them. Fitbit have ruined my fitbit for me
Came here to agree how useless this feature is - not thought out at all from the product guys at Fitbit HQ. I have enough problems in life without an app telling me I’m poor or fair at anything. I didn’t start using it for that. Besides, I can’t change the way I sleep for the most part so don’t want the recrimination you’re dishing out with this.
I will take the Fitbit off at night if a way of turning this score off isn’t added quickly.
I'm commenting once again. For the record, I'm not the type of person that ever comments online, nor complains. But after yet another morning of waking up and, as per my habit, looking at my sleep app as the first thing I do in the morning (before coffee) - I have to comment yet again.
This sleep score is unacceptable. It has to go. What was once a motivating factor in my life, to push me to go to bed early, get rest, not surf online and instead read a book at night, has just become a dashboard that is headache and anxiety inducing. I had thought I could not wear it for a few weeks until Fitbit...did something to change this, but the truth is I really love having my sleep hours and the fit score causes too many problems.
Tracking my sleep with fitbit has been without a doubt life changing for me. I've been able to change habits on a weekly basis and it has tremendously helped my overall health. This is not just me (or the other users in this forum) complaining over a new layout. This is much bigger than that. Checking my sleep data is one of the most important ways I start my day: for focus, productivity, and keeping my lifestyle on course. Seeing a score instead of my hours is no different than if someone were to hack into my daily planner and scrawl a big "Average" in orange crayon.
The sleep score is everything as is sleep. (Anyone out there who is interested in anything to do with sleep should read the excellent book, "Why We Sleep" which goes into detail on why it is important far more eloquently than I could.)
Fitbit: This is not just a software issue. This is an issue that is the foundation of what your company is.
So unless Fitbit responds that they are actually, truly doing something, I need to find an alternative. And fast. I spent last night doing a lot of research, and it seems that the Samsung Galaxy Fit is the closest to what the Fitbit app used to be. If things don't change soon I'm going to have to switch to that, which is kind of insane as for the past few years I've been an enthusiastic fitbit lover who has tried to convert everyone I know to fitbit since I had loved tracking my sleep hours so much.
Fitbit - just please announce that you're working on this. Having a toggle switch for turning this sleep score info nonsense off and on is not hard. This has to be one of the worst product decisions since "New Coke" back in the 80's.
I'm only giving it a few days, then it's Samsung for me. Unless they make some kind of actionable announcement.
Very well written - it covers off everything and explains why the score is completely ludicrous. I am still shocked by it each morning - it is not even a logical calculation - it is a random number! I would be sad to leave Fitbit too, but will definitely do it if it is not removed ASAP.
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