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As I posted in another thread, I greatly enjoy the sleep score. The more analysis that can be done for me in an objective, repeatable, and consistent fashion, the better informed I am about me. It allows me to see a trend of the quality of sleep I get, informs me about sleep performance spikes/dips so that I can better judge the cause of how I feel that day (correlating the score with the day's good/bad performance), and better allows me to correlate the actions I take during the day (exercise, diet, medications, etc.) to the quality of sleep that night. The original data behind the score is still available, meaning nothing has been removed from the available sleep information.
Since the sleep score has been implemented, I have been more motivated to improve my sleep trend by correlating my daily actions with an easy to read sleep value. If you feel bad about your score from day to day rather than the trend it produces and your actions to change that trend, perhaps you are using the Fitbit information for the wrong purposes. However, if you do feel bad about the scoring, a better request could be, "Please have an option to hide my sleep score from me."
As for premium services, yes it will help sell premium services if the service is, "here are some specific personalized actions based on your exact trends and bio-feedback that you can take that may improve your sleep score." That is something I know I would really want and need.
I had a better sleep score after 7 hours, 85, then I did after going back to sleep for another 45 minutes, 77. I'm not sure this feature is working properly. One of the reasons I went with fitbit Ionic as opposed to Garmin or Apple is for the sleep feature. After seeing how inaccurate this sleep feature is, (today is not the only oddity I've noticed since this feature turned on) I'm not sure I made the right decision.
The sleep score is a complete disappointment. It's not accurate and doesn't at all reflect the quality of my device. Phade, you mention that the "original data behind the score is still available" and that's not true. The weekly averages that everyone loved are GONE. You can click on the charts to see weekly averages one at a time (meaning you have to click a separate click to see each week) instead of being able to see them all at once, along with the individual graphs for each day. It has gone from very convenient and easy to clunky, difficult, and not useful.
Additionally, the sleep number is a negative de-motivating number. You'll see many many posts in this forum saying the same thing.
And to make things worse, now Fitbit wants to charge us a "premium" price to get the data we have been able to easily get for free. I made my decision to use Fitbit based on being able to get this data, and to have it in an easy and convenient UI. I won't now start paying. It really comes across as "bait and switch."
Phade, you mention that the "original data behind the score is still available" and that's not true. The weekly averages that everyone loved are GONE. You can click on the charts to see weekly averages one at a time (meaning you have to click a separate click to see each week) instead of being able to see them all at once, along with the individual graphs for each day. It has gone from very convenient and easy to clunky, difficult, and not useful.
Additionally, the sleep number is a negative de-motivating number. You'll see many many posts in this forum saying the same thing.
And to make things worse, now Fitbit wants to charge us a "premium" price to get the data we have been able to easily get for free. I made my decision to use Fitbit based on being able to get this data, and to have it in an easy and convenient UI. I won't now start paying. It really comes across as "bait and switch."
Yes, out with the sleep score. I like the idea but in practice it is not helpful. For example, I received the same score of 85 when I got 8 hours 5 minutes of sleep and when I only got 7 hours and 25 minutes of sleep. Also I only got 4 hours and 25 minutes of sleep one night and it is scored as “fair”the same as when I got 6 hours and 45 minutes earlier in the week. In my experience, 4 hours and 25 minutes of sleep should be labeled as “not good”. It definitely did not have the same affect as when I had almost seven hours. Also, I don’t want to know my average sleep score each week, I want to know my average hours of sleep. That is very important.
Please please PLEASE make it possible to turn it off. It is crazy that Fitbit is forcing this new feature on users.
LET US TURN IT OFF.
I DO NOT WANT MY SLEEP SCORE.
Sure, you can track it. Whatever. I've already let you have unlimited access to my biometric soul. Machine-learn away!
BUT LET ME TAKE THE SLEEP SCORE OFF MY USER DISPLAY.
If I cannot turn off the sleep score, I will stop using my Alta HR. Which sucks. I like the heart rate information. I like getting more detailed information on my sleep, actually. But I will happily give up that data to avoid the sleep score.
I do not need Fitbit's summary judgement! Hasn't Fitbit-the-company seen the coverage of your devices feeding all sorts of anxiety? Are you TRYING to feed anxiety?!
HEY SLOWLYMIXING DON'T YOU FEEL LIKE CR*P? BECAUSE YOU SHOULD, AND I BET YOU'RE GOING TO HAVE A CR*PPY DAY! BECAUSE YR SLEEP S*CKED! AWFUL!!! TOTAL C MINUS!
I think a lot of people here don't understand the difference between "sleep score" and "hours of sleep"
Someone above mentioned sleeping 7 hours, then going back to sleep for 45 minutes and thus having a lower score. That actually makes perfect sense, when you are fully awake with just 7hrs of sleep, "snoozing" for another 45 minutes actually reduces the overall quality of your night's rest. Google "medical journal sleep quality" or something like that, there are numerous highly researched studies on this topic.
So, in my opinion, if your mad the score is not improving just because you got "more" sleep, you likely don't understand how sleep quality really works.
The score is also calculating, how many times you woke up during the night, what your heart rate was, and estimations of how long you were in REM vs Deep Sleep vs Light Sleep. If you slept for 9 hours and happened to wake up 17 times, your score will surely be lower than when you sleep for 7 hours and only wake up 6 times throughout the night.
It sounds like a lot of people in this thread would prefer to have a "feel good" number just to count hours as opposed to something that is actually calculating quality of rest and giving real feedback. Yes, you can get more rest and have lesser quality sleep, completely possible and that is likely what these score discrepancies everyone seems to be mad about are being caused by. If you don't like the number, just ignore it, don't demand a reduction in features for all users.
Please Fitbit for the love of god let us choose to opt out of sleep score.
I personally don’t care for sleep score even if it is “accurate” or whatever. I care about time spent asleep and I loved the default view of seeing my average hours asleep each work. I am aware that I can still swipe to see this view, but it’s really frustrating to have to do so when the old view with average hours was the default before.
I do not care about my sleep quality or whatever magic Fitbit has decided I should care about. I care about how much sleep I get. Please let me opt out or at the very least make it a separate view with average hours as the default.
This is is such an obvious ploy for selling premium it’s actually embarrassing.
I will I’ll be switching to Apple Watch if Fitbit doesn’t change this back.
I would love to see this optional. I'm not a big fan of the new interface, but the sleep score is AWFUL! Sleep experts generally feel that anything that adds to anxiety about sleep is counterproductive, at best. It's almost impossible to get an excellent score, especially for people over 65 who have different sleep patterns than younger people. We cannot control sleep as we can exercise or water consumption! And, as someone said, no one wants to fail at sleep. Failing at something we cannot control is not good for us!
I am feeling just as strongly negative as others, but wouldn't take it from those who like it. Just make it optional and give us easier access to the average hours feature again. And I can't afford to add lots of pay by month features to my budget. I'll will just live without them or look into another device.
I could have missed it, but I have seen no reports of increasing the restrictions of access to available information. The articles I found for premium services only mentioned paying for the interpretation of collected data and suggestions on how to improve trends and reach goals. If Fitbit is going to remove access to raw data, I would definitely be very VERY unhappy with that. Yes, please point me to articles/sources stating raw data restrictions and I will gladly hop on that unhappiness bandwagon.
As for the demotivating nature of the value, I have had the opposite experience: I find the value to be easier to digest and overall more informative in trending. I have always been interested in my sleep performance, but the "here is the amount of unconsciousness you had last night" didn't consistently translate to a "is that good or bad" to me. I have wanted to know more about my quality of sleep rather than the general quantity. I know that sometimes I perform better the next day after a shorter sleep than a longer sleep and I have always suspected that quality sleep is better than quantity sleep. I can now more easily correlate a score to performance rather than my old, "I feel better/worse today; should I correlate that to the change in rem/deep/light/duration of sleep?" I find it better to have the system perform that analysis for me and present a score value I can more easily correlate to performance and track its trend.
I do agree that having the option to show trends by "time" instead of "value" is a good thing. People are different and often want different things. Allowing the accommodation of those needs is always the best path. I definitely support the suggestion of choice between displaying the analysis (average) of duration, value, or both.
Hi @CKMinnesota, thanks for explaining why you would like to have this option. I've moved it into a similar suggestion which has a lot of votes. As the more votes and comments an idea has the more visibility and momentum it gains. You can learn more about how Fitbit decides what suggestions get released in our FAQs.
I agree as well. I dislike have a "score" associated with my sleep as it makes me wonder how I can improve the score. Without clear guidance on that, the score is useless. I'm also curious to know what studies were used to validate the score, and how they decide what is considered "normal" for individual people so they can assign such a score. I'm not happy with this feature.
RE the data, I was concerned because of what other users were posting. There seems to be some confusion out there.
I'm glad you find the score valuable, that's why I would like to see it as optional. There does, however, seem to be a great deal of general discontent with it. Maybe if Fitbit changed the descriptorsit would help. If you read their explanation, most of us are stuck at fair, but what they are actually describing is average. Maybe three catgories: average range, under average, and sleep champ. But again for me, a main element missing is the age of the user. An almost 70-year-old will be different from a 30-year-old.
And, most importantly, what Fitbit should be promoting is good habits for sleep--andvfor me, the sleep score isn't helping with this.
I am a police officer working the midnight shift and rely on a weekly sleep average in actual hours and minutes to keep me sane. The new sleep score is useless and driving me crazy. I will be considering a different brand tracker if it the sleep score isn’t made optional or eliminated soon.
One other observation. The sleep score is affected by not having a significantly lower sleeping versus resting heart rate. Some of us have heart rates in the low 60s as long as we stay fit. Our hearts know better than to drop too low, so wonder if that could affect scores.
One reason I like the benchmark feature is that it takes average for age into account. It also breaks these numbers down separately for awake/restless, deep, REM, and light, I find that much more useful, constructive, and encouraging.
The changes are unnecessary and serve no purpose on sleep recording. Over a week or, in my case, a specific period of time, the points system bears no relevance to real time, Surely users require a cumulative time overview not a points system. Please return this to original or at least give users a choice. Ever since the update that completely revamped the dashboard (unnecessarily) the changes being made make the device less user friendly and of much less appeal. If you wish to make changes at least offer a preview before upgrade ( o
I agree wholeheartedly with the many people who have already most eloquently expressed my exact thoughts and would like to add for the sake of perspective:
Think how this would look if you added it to any of the other logging options, such as calories or weight.
Health awareness is extremely emotionally charged for many people and I resent being told I "failed" at sleep. Please either take this unnecessary judgement away or let us turn it off.
I came here to suggest this too. I think making it optional would be great, or the ability to toggle between score and hours slept so people can get the information they need. A score does nothing for me, gamifying my sleep is pointless when I have no chance of improving it any time soon with 2 kids. But knowing my average hours slept is a really helpful piece of information I'd been enjoying in the app since I got my Fitbit.
Thanks kb000; it was a good try. If they aren't going to make it optional or turn-offable, I'm going to look at swapping to something else. Just find the idea of scoring sleep so offensive!
Agreed, all these non-standard things in general must be optional. The sleep score is evaluating a five-hour sleep as "fair" which is insane. It's unhealthy, dangerous, biased, uninformed, misleading, not backed up by anything. I'm a psychiatrist and i deal with this sort of thing; there are many studies i'm involved with that track sleep and i'm quite convinced there's no evidence anywhere that less than 4 complete cycles is adequate for anyone but a small small minority. There's no point in dumbing down information based on non-clinical evidence. The number means nothing. We can't reduce the data down to a single number in clinical studies. Fitbit certainly can't do that. Very annoying, and also irresponsible.
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