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Adding to the chorus, please restore weekly average and get rid of sleep score. I'm sure as hell not buying another Fitbit product if the app keeps trending so poorly.
I also dislike the sleep score. It seems to be really arbitrary and I do not understand how it is calculated, therefore it is pointless. I slept for almost 8 hours one night and felt great, yet got a score of 80. Last night, I slept for 6 hours, felt tired this morning, but still scored 76. It is nonsensical and adds no insight. I want to see my average hours sleep, much better way of understanding if you are getting enough sleep
I completely agree with this post, both my wife and I have the Ionic and find that this new sleep score is inconsistent, persistent and downright depressing. It doesn't help, it merely starts the day of with confusion and irritation. Come on Fitbit make it optional - or be daring and just get rid of the thing.
Average weekly sleep was useful. The sleep score is not only meaningless but it doesn’t correctly aggregate multiple sleep sessions in a night. I sleep in two 3.5. - 4 hour batches each night. Old algorithm put them together and got my nightly sleep amount and my average correct. The asinine sleep score algorithm doesn’t aggregate correctly so I get two stupid scores for one night and no weekly average. As a data science person myself, your team really whiffed on this one. Look at your changes management logs and go back a version!
The sleep score is useless information to me. I prefer to view only my hours of sleep on the graph as it was previously. The little circle with the number is just added clutter on the screen...meaningless information.
Hi @JknitB, thanks for your feedback. I've moved it into a similar suggestion which has a lot of votes. As the more votes and comments an idea has the more visibility and momentum it gains. You can learn more about how Fitbit decides what suggestions get released in our FAQs.
Hi @SunsetRunner, thank you for sharing this information about being able to remove the sleep score information, this feature suggestion already exists so I’ve moved your post here as it is currently under "Reviewed by moderator status". This helps maintain the Community and the Feature Suggestion board more organized.
Please put the average sleep hours back where they were. If I could disable the sleep score I would. It’s ridiculously useless and meaningless. If you plan to make me start paying for the data I used to have, like average hours of sleep, then I will stop using a Fitbit. That and counting my steps are the only things I use a Fitbit for, but I’m not going to start paying for the dashboard and data that has always been included along with the high price of the watch itself. Fitbit, you’re playing with fire here. Some other company will swoop in with a better product and all the longtime customers like me will gladly defect.
The new sleep score feature is an absolute waste of space - all of a sudden my useful sleep hours (and average hours per week) have been replaced with a useless number that means nothing to me.
Please bring back the average hours of sleep again (and while you're at it, the old, user-friendly dashboard). If you think this sleep score feature is a necessity then we should at least have the option of displaying either average hours of sleep or sleep score. Does Fitbit actually listen and act on what its users are saying/suggesting? There are a lot of unhappy people on here...
Sleep tracking is one of the most important features on my Fitbit. I’d love to be able to view my average sleep TIME for the week again, NOT my average sleep score. Sleep score is quite arbitrary and unscientific, nearly meaningless to me. Please let us choose which sleep data to track; surely the average sleep time numbers can be resurrected in the app!
The Sleep score doesn't work correctly either. My sleep score was better (68) on a day I got 2 hr and 58 mins of sleep compared to a day I got 5 hr and 36 mins of sleep my sleep score was 63. Then it didn't even register my sleep on Wednesday when I got a total of 6 hrs and 1 min of sleep but it was broken up into 2 chunks of time.
The sleep score is an unwanted joke! Actually, I am not even sure that the basic sleep function works properly any more. It logged me as asleep when I was actually awake and watching television! Fitbit have totally screwed up with this update and I am pretty certain that it will lead to their demise if they don't fix it fast.
I was about to upgrade my Charge 2 to a Versa 2 because of the Alexa integration. Now I am looking at Apple and Garmin instead. It's a real pity but Goodbye Fitbit !
I'm having a hard time understanding how developers totally ignored the fact that over 1.5 million people in the US have pacemakers. People like me have a preset lower limit that prevents your heart rate from going below a certain number. So there is little or no variation in my heart rate when I sleep and no way for the Fitbit to use heart rate differences to calculate a sleep score. I'm with the rest of this group and unless Fitbit makes this feature optional - will look at other brands of smart watches.
Sleep score was sufficiently demoralizing to me that I stopped wearing my fitbit 2 weeks ago. I'm using a wall calendar to track walks, cardio, etc., -- focused on the big picture, and not the minutia.
My blood pressure has dropped. I wake up happier, looking to the day ahead rather than the night behind. These are the "scores" I now care about.
I agree with the arbitrary sleep score needing to be an option you can turn off. . I want data I can use—not “Big Brother” scoring me. Totally brings out anxiety.
I agree with making the sleep score optional, because it is worthless. For 5 hours and 30 minutes of sleep, I received a sleep score of 81. For 8 hours and 2 minutes of sleep, I received a 71. The problem, for which you have NO DATA, is that I went to bed at the same time both nights! Therefore, I had 2 hours and 15 minutes of Insomnia on the night of the Good night sleep your system ranked as 81! NO! That was a bad night's sleep. I was a zombie the next day. I was totally refreshed after the Fair night's sleep scored as 71. See. You do NOT have sufficient information to score my sleep, because you don't know what you don't know. So, your scoring system is pretending to know what is going on with insufficient data you don't know.
"I agree with making the sleep score optional, because it is worthless. For 5 hours and 30 minutes of sleep, I received a sleep score of 81. For 8 hours and 2 minutes of sleep, I received a 71. The problem, for which you have NO DATA, is that I went to bed at the same time both nights! Therefore, I had 2 hours and 15 minutes of Insomnia on the night of the Good night sleep your system ranked as 81! NO! That was a bad night's sleep. I was a zombie the next day. I was totally refreshed after the Fair night's sleep scored as 71. See. You do NOT have sufficient information to score my sleep, because you don't know what you don't know. So, your scoring system is pretending to know what is going on with insufficient data you don't know."
Well I think you figured out the motivation for having the sleep score pushed on us. For the low low price of 10 dollars a month you can purchase Fitbit premium and find out just exactly how the "score" I'd computed
Im having the same experience as you. Supposedly "good" score and not feeling all that hot and conversely . Lower scores where I felt more rested. And the additional data I was able to see with a 7-day free trial of premium didn't really give me anything actionable. Like what am I supposed to do about my sleeping resting heart rate or my deep and rem.phase lengths? Stuff that is totally beyond my control.
It’s driving me crazy, I don’t want to dig for my data, my main purpose of buying Fitbit was for the easy to use dashboard & sleep data (which helps me predict my health problems). Another huge issue I have with it is I very very rarely sleep above 5hrs p/night, many nights are 2.5hrs, many are 4hrs, & once in a blue moon I sleep above 6hrs. I have multiple diseases which drastically affect my sleep, along with sleep disturbances, so most nights my sleep is broken into 45mins-3hr intervals (with minutes of ‘awake’ between), my body & no prescription meds will allow beyond that.
So since the change/addition of the sleep score, most days I end up with upto 5 individual itemised listings in the main sleep section for just one nights sleep, from minutes to a couple hours, instead of the previous SUPER useful overall sleep which was always listed in just ONE ‘total’ data file for any 24hr period, or very rarely two listings if woke up for longer in between one night & went beyond midnight (or afternoon naps). To make matters worse I’m being scored for each one! So instead of ‘4.5hrs sleep’ listed in one concise easy to understand block data file, I’m now getting up to 5 separate listings of 45mins, 1.5hrs etc & up to 5 scores during just one nights sleep, with just a few minutes of ‘awake’ in between, then the following day have 3, then many nights of multiple blocks but no score even added!
The scoring also doesn’t take into account if you have a health condition which affects your heart rate, total sleep or sleep stages, nor does it seem to take into account all the years of previous data to detect what your usual sleep average/totals are, or your usual sleep patterns etc. That’s why I only compare to my own 30day average, & not the ‘recommended’- which is compared to women of my age, weight etc, which has no relevance to me & my lifelong crazy sleep cycles & chronic diseases, I learnt to get over that old loose comparison sleep scoring system years ago, but don’t think I’ll ever get used to this one!
Hi @jamiefitbiy and thanks for sharing this suggestion, which has received votes from other community members. I’m happy to let you know that this suggestion has been picked up internally at Fitbit and is being considered by our team. This suggestion will either remain ‘Under Consideration’ until released, or else move to ‘Not Currently Planned’ if it’s not viable right now. Further updates will be posted here.
Please remember that if a suggestion is chosen for development, it can take some time before updates are available or a release is finalized, so thanks in advance for your patience :). To learn more about how Fitbit decides which suggestions get developed, visitour FAQs. Fans can continue to vote for this feature suggestion while it is under consideration.
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