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Completely, totally, utterly agree!! The change from hrs:mins of sleep to the new "sleep score" as the default -- with no option to use the original hrs:min format -- is a miskake!
I completely agree, the sleep score means nothing, it is stupid. It is actually a negative feature, I get a good nights sleep for a change and it's still "fair" or "poor". WTF? Not a way to build loyalty!
I couldn’t agree more with all the negative opinions of the sleep score. As an owner of a Charge 2 Fitbit I am very upset to find that my latest upgrade includes sleep scores that I cannot turn off! I don’t have a Fitbit in order to raise my anxiety levels about my sleep quality! I am interested in average sleep times for weeks, months and years, but this seems to have been replaced by average sleep scores too! Please could you enable an off facility for this very unnecessary and negative option as soon as possible. There is quite enough anxiety around about sleep without Fitbit making it worse! I must just add that I really enjoy my Fitbit for all its other capabilities.
@Cathybkind I don’t think you do have to manually track you hours slept - it’s just not in the app. Sorry for the delay in replying I didn’t have a connection when I first saw your post and then work went manic and we were away for the weekend.
On my website dashboard I have the sleep tile showing and that shows time asleep. If I hover below the tile and click see more the graph for the last month and then the breakdown you used to see in the app show. No sleep score details. Yet.
Sleep Score is not a good algorithm. From a metrics view, if I get about 1 hr 10 min of REM and deep sleep each, and I hit my goal of 6.5 after awake times are deducted, I feel excellent. These are my numbers and they will be different for everyone. But the sleep score isn’t a solid calculation. It isn’t a good algorithm. First it calculates 74 Fair. Then it recalculates 80 Good. Screw that! I feel Excellent and on top of that, I’m an Algorithm Developer so I can say shame shame FitBit devs. Poor Algorithm! POOR on you!
*Breaking News* Fitbit Corp has heard your requests. Since everyone bought their Fitbit exclusively to obtain their sleep score, the next Fitbit app update will prominently feature the sleep score as the only information available on the main screen. To see the dashboard or any other data, you must choose between:
:white_large_square: I love and accept my sleep score.
:white_large_square: I am a Russian asset.
The second choice will not only send you back to the sleep score but also log your vote for Hawaiian Representative Tulsi Gabbard.
The screen of the Fitbit device will also prominently display the sleep score as the default and only available option. Attempts to change the screen by tapping it will only reduce your sleep score.
Sleep Score provides me absolutely valuable information but negativity and destruction. Give me only the fact, like how many hours I have slept and the average hours in a week. Don't give me objective judgement and GRADE me how 'fair' I have slept. It is ridicules !
I am expecting a new patch of making this useless function as an option shortly. In the plan to buy myself and family members new devices for this Christmas. If Fitbit fails to provide any update, I will go with other brands.
Yes, please make hours slept the main metric here. Sleep score seems arbitrary and makes it very hard to see the information that matters. I know you have the tech in place already as it used to be this way. Please go back 🙂
Well, apparently these comments are still being monitored because my last one was deleted... or I assume so, because I can't find it. I gave an update that I had purchased a FitBit competitor's watch, what I liked about it, and how it also had a sleep score and how it compared to the one FitBit has imposed. But I must have given too much information. 🙄
They're using a ninja style now, no more informing or explaining. Why do they owe us an explanation of why our freedom of speech is being violated? Who do we think we are...Americans? BTW: I couldn't find anything on Amazon for under $175 that did as you claimed. I know I'm not buying another device that forces judgement on something beyond my control. What's my skin color number? Barbarians.
Most people following this thread still, like me, get email notifications and read new posts that way. So I did read your detailed email about another watch you purchased on Amazon. Good for you! Obviously the sleep score default view really bothers you (as it does me and almost everyone here). But, like mentioned, I can still access those averages easily enough and enjoying my new Versa 2 and keeping all my watch features and over 3 years of fitbit data. But at least you like what you found and that's good to hear.
@TheVinny Well, thanks for verifying that my last comment actually posted at one point. I have that little box checked to get email notifications too, but I never get them. Not sure why. I understand why you want to keep your historical data with FitBit. I've been a customer since they first launched. But I've wanted something prettier, that didn't look like a tracker, for a long time. So I am happy.
@Runner0001 It's a Withings. (If this doesn't get deleted).
I did not know this forum existed until I complained about the sleep score on Twitter. They sent me here to complain. There are already almost 1,000 comments saying how this is a useless, arbitrary number that means absolutely nothing to anyone.
There should be a way to choose what we want to see on the dashboard, and average number of hours slept should be one of those choices. You have to swipe a screen to hours slept comparison for the week, then two more swipes and a click to get the average for the week. Why so many jumps to get to useful information?
An app should be to help make life easier, not harder. If it's harder, what's the point?
Runnergrrl, Yes, agreed, not very attractive designs especially for women. I like mine with the new sports band better than anything prior though. Amazon did come out with a new color combination for women that really does look much better and my wife really likes it better than anything before. Here's a pic of it attached.
I too first came to the forums, Renai, when I lost my average sleep time. Never before. But now I can at least get there to see all the averages two different ways and while agreed the score is useless, am okay getting to my average in 2 seconds instead of via default page. I do hope they return to how it was but am not too optimistic since they keep advertising the sleep score on new products. And very few people are complaining about its in the reviews on Amazon, even though I did just that on my older versa.
If you click on 'SLEEP' on your phone dashboard, and see your useless 'SLEEP SCORE' page, THEN, scroll the weekly graph that's at the top of the page, from right to left, you will see your "HOURS SLEPT" graph. Simply touch the double arrow icon near the top right of your screen to expand that view and right there is everything we're looking for. It shows sleep AVERAGES for this week as well as any week we scroll back to. It also shows the one month average, three month average and even one year average, and again, we can scroll back to as long as you've had records taken by your Fitbit app and in my case back to 2016. All in all it takes less than 2 SECONDS to get what we want to see which are our sleep AVERAGES for this week, last week, last month, least year etc.
Another way that actually shows our old sleep average view, along with each week's average was posted by someone else here:
"I have found, without any help from Fitbit, on your main Fitbit page, down at the bottom on the right choose community then up at the top it says what are you up to, touch that line you’ll see icons with one being sleep and it’s all back in hours and minutes."
Both of these take only a few seconds and you get what we are looking for which at least keeps me as a Fitbit customer still despite the worthless sleep score. I have iPhone 10Xs. Not sure about other phones but if you have latest update I hear Android has the same views. Good luck!
Somewhere in the almost 1000 previous comments somebody made the comment they had the same view on their Android phone. Are you using the latest software? If I had NO WAY to get the Fitbit sleep 'AVERAGES' at all, I would definitely sing a different tune than I am right now. That would be a deal breaker for me if couldn't get see the averages at all.
Lucky Sixes tried that and the other way we iPhone users can see averages now. Obviously the 3rd way is to use your computer dashboard where it's for sure at (officially stated by moderators). Hover over, "SLEEP", click on, 'SEE MORE', and there is the old view with averages. but that can be a hassle and not near as easy and useful as from your phone. Sorry to hear that. Hopefully something changes.
To TheVinny ... None of us should have to swipe, double swipe, tap and flick pages to get a simple Read of how many hours you slept when you get up in the morning. The useless sleep score and the change from the old classic dashboard or not in most users interests. On more than one forum that I have followed there have been an overwhelming number of complaints but still Fitbit ignores them and persists with a score that has received nothing but derision. And they continue to have the new dashboard that is inconvenient and less convenient for users.
All that says to me is the Fitbit is ignoring the concerns of me and more than 1000 other commenters.
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