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I seem to get multiple "friend requests" which are overtly sexual and inappropriate. I would like not to see them, I do not know these guys. As it is I have to report or block each one separately.
Good idea, thanks for taking the time to share it with us @alc3261! I can see why you don't want friend request from people that you don't know, it can be annoying. We can't wait to see what other community members think about having this option!
In the last few months I've been getting increasingly more friends requests from men I don't know and have no connection with in any way, even with mutual friends and it's driving me crazy as the notifications keep coming up on my phone. Today alone I've had about 20 of these random requests and it's getting to the stage that I'm considering leaving Fitbit.
I've removed myself from all community groups, I have my security as tight as I can but I'm still being hounded. There has to be a way of of stopping friend requests, or at least restricting them to people only being able to find you using your email address!!
I know I'm not alone with this problem. Please do something to he,p
Hi @alc3261! Great suggestion, thanks for sharing your feedback. I've moved it into a similar request. A lot of users are asking for this option, I hope we receive updates soon.
I love fitbit but in the last year the problem has got very bad. I feel like I am a product for sale at times and just because I comment on community groups does not mean 'I must be asking for it'. I also shouldn't have to disguise my photo and hide my face like an oppressed woman. It is hurting the community as many of us now are wary of friends requests and have to turn off the notifications meaning you miss genuine ones as well
Maybe there could be a warning on each post asking you to confirm that the content is health and fitness related. Then violations could be reported and followed up on. Another option is creating a group solely for this purpose and make it clear that *this* is the only group that will allow this sort of activity and violations will be followed up on. Then theoretically anyone participating in this group is ok with these connections
Or some kind of screen at sending friend request. A prompt maybe "This person only accepts friend requests from known contacts. Please confirm how you know this person <select appropriate option>" again, reported violations could be much more easily followed up on
I, too, am getting spammed with those types of requests. To the point where I'm strongly considering uninstalling the app.
Also, in regards to the suggestions of "reporting" those people, they're automated bots, so reporting them won't do anything. They will just automatically create other account and keep doing the same thing.
There are 2 ways of fixing this issue. Eliminate the whole "Friend request" thing (This isn't facebook after all), or make it so that we can opt in or out of receiving those requests.
I've gotten two friend requests so far. Deleted the first, since the name was unfamiliar. Accepted the second - long enough to see that it contained a link to a porn site. 1. it would be good to have an "abuse" button on the friend request page. 2. it would be nice to have some transparency around how friend requests can be sent.
If you plan to have a community feature for the device, you’ll need to support the feature for leaving the community because not everyone is using the device to join a community.
I’m this close to trashing the device and getting rid of the Fitbit account. If the feature is still not on the roadmap, I should get some other device that doesn’t force me to join a community.
This should be a default settings that we can manage our own data and privacy. I'm not even sure how people are finding me?
I can't think of any other service where other users can access me or contact me without a setting to block that option.
I actually thought Fitbit had this option, and have been surprised to get invites recently. It's even more surprising because I've stopped using it for my fit tracking because there's so much clutter in the app.
I’ve stopped using the app, but it seems I’ll have to delete it entirely due to the problem of spam/phishing friend requests. I’m not in any groups, so I don’t even understand how a total stranger has the capacity to reach out to me. Fitbit have been totally unresponsive to the many requests made regarding this issue, and given lip service to the numerous viable suggestions to eradicate the problem. I would think Fitbit might be concerned about their own legal position with regard to being a vehicle for the dissemination of pornographic content. Eg, many of the these friend requests contain links to porn sites, and Fitbit are not taking any measures to prevent this. I’m sure there are many minors using the app, and I can’t see how Fitbit could disclaim liability, when they’ve ignored the multitude of complaints about unsolicited friend requests.
Hi @SunsetRunner, thanks for explaining why you're sharing this feature request. Thanks for sharing your feedback. I've moved it into a similar request. A lot of users are asking for this option, I hope we receive updates soon.
Yes, let's hope we receive updates soon on something that has been requested (based on this current thread only) nearly a year ago. You would think that Fitbit/Google would understand the dangers of phishing/scamming/etc in today's online society and put a bit of urgency on this type of requests. This is highly disappointing.
This is privacy right issue. I bought a watch not your frigging community. Unfortunately, it's clear by the age of the issue Fitbit has no interest in honoring its customer's privacy. You suck
I only want to share my Fitbit profile with family and close friends, I don't want friend requests from strangers, although I will add that none of the ones I have received so far have been inappropriate.
So rather than having to decline each one individually, I would definitely appreciate a setting whereby my profile was not visible publicly. Thanks
I have barely used the fitbit app. I just setup my profile and within a few days got a spam friend request from a user whose profile is a fully nude picture (how is it even possible their picture has not been caught?). I reported it of course, but am very annoyed this happened. Fitbit is not a social tool to me (even less so a dating or hookup app). All I want it to do is sync my steps from my device. I have no desire to get random, spam friend requests from strangers. The default setting should have friend requests turned off. Stop trying to be a social site and go back to just tracking my steps.
I’m getting emails of friend requests for my 8-year-old daughter. This is disgusting. I don’t own a Fitbit and set up her child account. Why does anyone know she even exists? She’s not active and I wouldn’t let her be part of anything related to Fitbit online beyond goal tracking.
Just a note for everyone out there, Garmin has similar communities and products that are at least as good (in many cases far better) as Fitbit. You can use their products without getting porn-bombed.
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