Remove unearned step and floor badges

[followingsea]

Recently, my family and I rented a bunch of Jeeps and took them over some mountain passes in the Colorado Rockies. It was an amazing time. I had my Fitbit with me.

The roads were basically constructed of boulders and therefore pretty ...bouncy. At the end of both days, my Fitbit had registered 100+ flights of stairs. The second day I got my first 150 Flights badge. I would love, love, LOVE to have the badges for these days revoked. I didn't actually earn them and I don't like the idea of having a badge I didn't earn. And 150 flights of stairs is a tough one to earn legitimately. 😞

Can you all implement a way on the backend so that users can petition to have unearned badges removed?

Moderator edit: edit title for clarity and added labels

[ReneeW]

I also need to delete badges. Not weight loss badges. I need to delete the steps and stairs. I had a situation where my fitbit continued counting into a crazy high amount (75,000 steps!) when I wasn't even wearing it. I earned a badge. And because that badge is so high that in real life, I will never surpass it, any other more modest badges I may really earn will not be displayed. It's permanently displaying the 75K and like 50 flights of stairs. I don't understand why we can't fix this. Thanks.

[SunsetRunner]

Please, please give us the ability to delete all types of badges. I take great pride in earning these badges, and I have a few that were not actually earned because of the wind-pressure-altimeter problem. I have used the "log driving activity" function to delete the stairs from my record, but the badges remain. I'll never know if I actually REACH these goals or not. Please, let us delete instances of earning badges that we know are false. What could possibly be the harm in that?

[sarahinseattle]

Please, please let us delete badges that were'nt earned. I got 3 new badges from the fan on the nightstand like a lot of people. I have been using them as a big motivator and I am so bummed. It's really unmotivating to have them there and to have not earned them.

[jlynna11]

I have a charge HR and over the years I have gone from a One, a Force, back to a one, to a Flex, and now to the HR. I want to be able to start over - remove my badges and re-motivate myself. I also would like to remove badges that I was given - but did not actually earn. How disouraging to finally EARN a badge - and not get recognized for it, because it was givin to you by mistake? This issue NEEDS to be fixed!!!!

[jlynna11]

 I have a charge HR and over the years I have gone from a One, a Force, back to a one, to a Flex, and now to the HR. I want to be able to start over - remove my badges and re-motivate myself. I also would like to remove badges that I was given - but did not actually earn. How disouraging to finally EARN a badge - and not get recognized for it, because it was givin to you by mistake? This issue NEEDS to be fixed!!!!

[jlynna11]

I have a charge HR and over the years I have gone from a One, a Force, back to a one, to a Flex, and now to the HR. I want to be able to start over - remove my badges and re-motivate myself. I also would like to remove badges that I was given - but did not actually earn. How disouraging to finally EARN a badge - and not get recognized for it, because it was givin to you by mistake? This issue NEEDS to be fixed!!!!

[weewards]

Someone else has added this request previously so it would make sense to add your vote to it.

[weewards]

Please add your vote to the request from  followingsea as we all seem to agree this is something that needs fixing.

[weewards]

Please add your vote to the request from  followingsea as we all seem to agree this is something that needs fixing.

[kadenza]

I am adding my comment here, even though I've commented everywhere I can about this, to no avail. I have all the Daily Climb badges up to 300 Floors, most of which were "earned" on July 21, 2013 by driving my car in a mountainous region. I recently LEGITIMATELY earned the 100 Floors, but there is no acknowledgment of this, since it thinks I already got it. This is so frustrating to me. Why hasn't Fitbit added the option to remove unearned badges after all this time? I have had my Fitbit for almost 3 years, and have been attempting to contact them about this matter for well over two years, and still nothing has been done. C'mon Fitbit!!!! 

Especially now that I know WEIGHT badges can be removed. Seriously. What's the difference??

[slquiroz]

Please allow users to delete ALL badges, not just the weight badges. Yesterday I added the mobile track feature and it added over 100k steps that I most definitely did not take. Now I have badges that I never earned and would like to remove them. If we can remove weight badges then it should be a simple fix to allow us to remove all badges. I honestly don't understand why this hasn't been done already.

[lcasnovsky]

My fitbit charge HR malfunctioned last month and I now have badges for every 10k steps from 20k to 100k in a day (which I definitely havent earned!). I know that I am unable to delete them but this is something that, although it seems stupid, is very bothersome to me.  I have been using the technology for 2.5 years now and dont want to reset all of my data. 

Please figure this out fitbit! 

[lcasnovsky]

My fitbit charge HR malfunctioned last month and I now have badges for every 10k steps from 20k to 100k in a day (which I definitely havent earned!). I know that I am unable to delete them but this is something that, although it seems stupid, is very bothersome to me.  I have been using the technology for 2.5 years now and dont want to reset all of my data. 

Please figure this out fitbit! 

[Tiggirrl]

Hi! I just got my brand new out of the box Fitbit One tonight. Amazingly and unexpectedly I have been immediately awarded a lighthouse badge.......interesting as I have been inside for the last hour cooking some food and walked up one flight if stairs..... I really cannot understand how on earth the ability to remove badges doesn't exist.... It's not exactly really complicated to activate a long press on the app over the badge to bring up a delete option?! Please get this sorted Fitbit!! '

[Rich_Laue]

I also want to be able to revoke daily step badges.  Received a 100k badge for doing 21.6 million steps in a day.

[Leilanil]

I am yet another person who, on checking my fitbit just now, saw that I had walked 3000 steps every 15 minutes for the past 9 hours (100K+), so have suddenly earned many unearned badges and want to be rid of them.  I've deleted the steps, but why doesn't this automatically update everything!

[Rich_Laue]

After you deleted the steps, did you sync your tracker?

[Leilanil]

Sure did, but I think once synced and badges earned, they can never be unearned!

[Rich_Laue]

I am yhinking that  updating the tracker, and  hoping by removing the steps before the end of the day the badges would not be earned.

I walked 21.6 million steps in a 5 hour period according to Fitbit, and foot those badges 

[FeelinZ]

Now more than a year further there's nothing changed????????

I still can't reset/delete my unearned badges!!

[SunsetRunner]

Went for a drive yesterday down a windy country lane, the fitbit recorded loads of steps and climb. What was annoying was:

• Recording the activity as "driving" on my phone did not negate the wrongly accrued figures. I had to add it via the website under "common activities".
• And now I have these crazy badges: 200 floors = castle.

Come on already Fitbit, either undo the badges when activities get updated, or let people choose to delete them!

It's not exactly rocket science...

[mkerr2112]

Similar problem for me with badges.  I learned I can't wear the Surge on long distance motorcycle rides. 

[Rich_Laue]

On July 1st Fitbit said i walked half way across the United States, not to bad considering i did it in less tye 4 hours. That is 375 mph I was going.  I woild like to remove my 45K, 50K, 55K, 60K, 65K, 70K, 80K, 90K, and 100K badges. I just wonder where my 1,000,000 step day badge is?

[SunsetRunner]

My fitbit flex went nuts and now I am super awesome according to my new badges. I would like to earn so, how do we remove them?

[Codependent]

Can't believe that after more than a year this hasn't been addresset yet...