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Stop notifications from muted conversations

Status: Reviewed By Moderator Submitted by on ‎08-21-2020 13:02
4 Comments (4 New)

Turn off notifications for muted text threads on Android and iPhone.

 

Moderator Edit: Clarified subject

See more ideas labeled with:
4 Comments
Steit
First Steps
‎01-08-2020 08:21
‎01-08-2020 08:21

I love the option to have notifications on my AltaHR with one big but.... Channels, chats or conversations that are muted on my phone still end up on my bracelet. I have several group chats in WhatsApp that I do not want notifications for. They are muted on my device and so I do not see them pop up on my phone or even WhatsAppWeb. They do however still show up and vibrate on my bracelet. Would be great if muted chats are not send by default with an option to still do so. 

Am I really the first to put this in as a FR?

 

Moderator edit: updated subject for clarity

Status changed to: Needs More Info
YojanaFitbit
Moderator Alum
Moderator Alum
‎08-21-2020 23:37
‎08-21-2020 23:37

Hi @Chris-SV thank you for adding this suggestion. I'd like to have more details about what notification do you want to turn off. What do you mean with "text threads"? Are you talking about threads on the Community Feed, groups or Community Forums? 

 

I'll be waiting for your response.

Chris-SV
First Steps
‎08-24-2020 16:26
‎08-24-2020 16:26
My sister has an iPhone; I have an Android. She cannot leave a text thread
that she is included in but doesn't want to continue with because of my
Android phone being on the text thread (no thanks to Apple). She can mute
the conversation, but she still gets notifications on her Fitbit Charge 2
everytime someone posts a comment on a thread she was originally included
in. This is disrupting her at work. I am hoping that there will be a
future update that will also stop the text thread notifications on her
Fitbit for a specific thread that she no longer wants to be included in.
Status changed to: Reviewed By Moderator
YojanaFitbit
Moderator Alum
Moderator Alum
‎10-05-2020 07:12
‎10-05-2020 07:12

Hi @Chris-SV, and thanks for taking the time to share this suggestion about allowing you to stop receiving notifications from muted chats on your phone. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

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