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0 Sleep score since 9/16/2020

I have loved my fitbit.  This is my third one.  I haven't been getting a sleep score for an entire week???  I know I've slept, unless I'm a sleep walker, or a zombie.  How do I fix this.  It is important to me.

Thanks!!

 

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3 REPLIES 3

Hi!

What Fitbit are you using and have you checked if there are any updates for your watch?

Kind Regards
Dominik

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I found an update, did that.  Got a bunch of new features, mindfulness and other stuff but lost heart rate and sleep score.  Double checked for any new updates and nothing.  Please help me.  Alta HR...

 

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Hi!

That sounds really weird. Apparently, I only have a Fitbit Ionic, but you could try asking your question here again, maybe some other people have already had the issue and know a fix for it:
https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/alta

Kind Regards
Dominik

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