Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

An error occurred loading this page. [web access]

Seems there is a problem with the delivery of pages from https://gam.fitbit.com where pages often fail to display first time.

This may be due to an issue with the api.fitbit.com token processing or underlying accounts.fitbit.com causing bad response or delays on the servers.

It may possibly impact any service [such as app syncing] if it originates from accounts.fitbit.com, resulting in intermittent failures and unexpected results to calls.

Author | ch, passion for improvement.

Best Answer
0 Votes
4 REPLIES 4

It seems the GAM access is permanently inaccessible. While it may be only person,location or device based, the cause may impact other areas.

 

Author | ch, passion for improvement.

Best Answer
0 Votes

Incidentally there is no indication of this ongoing GAM outage (or any side affects) on the Fitbit Status Dashboard

Author | ch, passion for improvement.

Best Answer
0 Votes

Hi @Guy_ 

I'm moving your post to the SDK forums.   I have reached out to the engineering team about this problem.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes

Hi @Khanzain - thanks for posting, the general issue was finally repaired by Google at the start of October.

Author | ch, passion for improvement.

Best Answer
0 Votes