11-12-2020 20:34
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11-12-2020 20:34
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I downloaded the example sdk-moment-master file, removed the companion and settings folders, and tried to run the build.
I modified the package.json to use SDK version 4.2, to build to the Versa 2.
The build succeeded, but I got the error message:
Sideload of app failed. Connected device does not support API version requested by app.
I'm probably doing something stupid, but I don't have any ideas.
Help?
Thanks,
Tiggy626

11-12-2020 20:46
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11-12-2020 20:46
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What exact SDK version did you specify, and what firmware version does your watch have?
Gondwana Software

11-12-2020 21:11
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11-12-2020 21:11
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I think the firmware version is found under About>Version?
35.70.7.14
Is that what you are looking for?
Thanks,
Tiggy626

11-12-2020 21:31
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11-12-2020 21:31
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- Who Voted for this post?
More or less, yes. 35.70.7.14 can only run SDK 4.1. If you've got a reasonably up-to-date companion device and Fitbit mobile app, you should be able to get it up to about 35.71.6.12 or more, which will run SDK 4.2.
If your watch is new, it can take a day or two for updated firmware to become available for it.
Gondwana Software
12-09-2020 07:38
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12-09-2020 07:38
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I am having the exact same issue as OP. I just fired the watch up out of the box yesterday and suspected the firmware was the problem. I have been trying to force the update. Is there any way to 'make' the watch update? It's pretty frustrating as I bought the watch only to use as a prototyping device. I needed something with an accelerometer and this fit the bill. I'm a complete novice and anxious to get started and learn!

12-09-2020 11:27
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12-09-2020 11:27
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You can't make the update come sooner than it will, but you can develop for older firmware.
Gondwana Software

12-10-2020 05:28
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12-10-2020 05:28
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Thanks for the response. in the package.json, I only see the option for SDK versions 5.0 and 4.2. I guess I just have to wait.

12-10-2020 11:40
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12-10-2020 11:40
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If you're using SDK, you can easily change package.json to any other valid SDK.
If you're using Studio, that might still be possible, but some extra steps are required and there's no guarantee that older SDKs are still available.
It's probably not worthwhile doing this because your new firmware should come through soon.
Gondwana Software

12-11-2020 06:11
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12-11-2020 06:11
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You were right, it updates to 35.71.6.19. Now I can't connect to the developer bridge, which wasn't an issue before. I have tried resetting the watch and the network. I think I'm going to just wait it out for a day or 2. So frustrating. I bought this thing only as a prototyping device and I can't get it running. Thanks for your help.

12-11-2020 12:18
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12-11-2020 12:18
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There was a temporary server outage. You should be good to go now.
Gondwana Software

