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Can't access my app

Hello, I have developed an app on Fitbit Ionic and Versa to measure movement parameters in ataxia patients. I no longer have access to the app. The login credentials no longer work and it is marked as unavailable on the Fitbit app store. How can I get my app back? It was being used in a clinical trial so I have lost a lot of precious data.

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3 REPLIES 3

You may need to email developer support. The email address is available within GAM. If you can't log in to GAM any more, let me know here.

Peter McLennan
Gondwana Software
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Thanks very much for your help. No, I can’t log in anymore. Do you have an email address ?

Envoyé de mon iPhone
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appgallerysupport at fitbit.com

Peter McLennan
Gondwana Software
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