Can't load Google search browser links or private links from an iPad, bug

[Guy_]

In addition to the landscape bug when viewing gallery.fitbit.com items in any browser, in an iPad browser it doesn't work in portrait either.

In both cases, landscape in any browser or any iPad browser, there is no "OPEN APP" link to click on so it is impossible to load found links or private links.

Is there a workaround for this for people using iPads?

[Gondwana]

Try appending

/openapp

to the URL. 🤞

[Guy_]

@Gondwana  - thanks for the tip,  maybe I'm not doing it right or is this only available on iPads?

Is it case sensitive? 

Does this work for you?

https://gallery.fitbit.com/details/000015f0-0000-4000-8000-000000f17b17/openapp

[Gondwana]

That link works for me (on Android).

[Guy_]

How strange doesn't work pasting into Samsung internet browser or chrome for me.

Got any other ideas or tricks?

Still a bug though for landscape and iPad?

Update;

Sent the link in an email and clicked on it and it worked though. Most strange.

Seems not to work for copy paste. But thank you, will test with user on iPad and let you know.

[Guy_]

@Gondwana  - it doesn't work on the user's iPad.

Anyone know how to bypass the bug?

[Guy_]

@Gondwana  -  the user says it works only in landscape mode [ the opposite of the Android bug!] and after a lots of tries.

A good find as a work around, thank you so much.

[JonFitbit]

Thanks for the feedback, I passed it on to the gallery team.