06-02-2022 03:10
06-02-2022 03:10
When I go to studio.fitbit.com, after I passed authentication and others, the screen only shows a spinner ("Here we go"), and nothing happens afterwards.
Seems that it happened before (https://community.fitbit.com/t5/SDK-Development/Unable-to-start-Fitbit-Studio/td-p/4213917), or is it just me?
Answered! Go to the Best Answer.
06-02-2022 21:31
06-02-2022 21:31
Hi @im_chc - it can happen from time to time, even on Firefox.
Try removing the site cookies and logout, if you can find a way, possibly go to GAM and logout there, and restart the browser.
It seems to get stuck after logging in, gets into some limbo state occasionally.
A fresh login often clears it.
Author | ch, passion for improvement.
06-02-2022 15:24
06-02-2022 15:24
That happens for me using MS Edge, which used to work fine. So now I use FireFox. That still works.
06-02-2022 21:31
06-02-2022 21:31
Hi @im_chc - it can happen from time to time, even on Firefox.
Try removing the site cookies and logout, if you can find a way, possibly go to GAM and logout there, and restart the browser.
It seems to get stuck after logging in, gets into some limbo state occasionally.
A fresh login often clears it.
Author | ch, passion for improvement.
06-03-2022 07:38
06-03-2022 07:38
Thanks, it worked, I go to Chrome's settings -> Privacy and Security -> Site settings -> fitbit.com + accounts.fitbit.com -> Clear data
I can see my projects now