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Fitbit Charge 5 not linked to my account

Hello,

I have Fitbit Charge 5 and I'm trying to publish an App I created via GAM.
After logging in to my account at https://gam.fitbit.com/, and accepting the terms of service, I get the following error message:
 
"You need to have a Fitbit watch paired to your Fitbit account before you can submit your app for distribution. Please associate your watch to this account and try again."
Therefore I cannot publish my own app I created via Fitbit Studio
 
 
I can clearly see my device "Charge 5" is associated there with the account.
But still, when trying to log in to GAM I get the same error message.
How can I log in to GAM to publish my app?
Thanks.
 
Best Answer
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3 REPLIES 3

Unfortunately, it is not possible to develop apps for Charge 5. It doesn't run Fitbit OS.

Peter McLennan
Gondwana Software
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@Gondwana wrote:

Unfortunately, it is not possible to develop apps for Charge 5. It doesn't run Fitbit OS.


Hi there thank you for the answer,

Do you know what OS Charge 5 does run?

Is there any possibility it would be possible to develop custom-made apps for the Charge 5 in the future?

Thank you.

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@idan503   I'm not a Fitbit employee, but I don't believe Fitbit has plans to allow third party apps on any of its trackers.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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