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Fitbit Studio "That didn’t work Projects failed to load"

‎02-06-2023 06:32

‎02-06-2023 06:32

I can't load my projects in fitbit studio, it just says:




That didn’t work

Projects failed to load
Best Answer
0 Votes
8 REPLIES 8

‎02-06-2023 06:36

‎02-06-2023 06:36

Hi @biitfit2 - there seems to be an issue currently - try later.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎02-06-2023 07:18

‎02-06-2023 07:18

@biitfit2- try now.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎02-06-2023 07:42 - edited ‎02-06-2023 07:44

In response to Guy_

‎02-06-2023 07:42 - edited ‎02-06-2023 07:44

I have the same issue. Can't load FitBit Studio for 2 hours now. I checked network logs: HTTP 500 (Internal Server Error).

I drunk already a few coffees but want back to my work now. Please guys do something about that. 

 

fitbit issue.JPG

My config:

Window 10 pro, Edge and Firefox.

 

Best Answer
0 Votes

‎02-06-2023 07:43 - edited ‎02-06-2023 07:44

In response to Guy_

‎02-06-2023 07:43 - edited ‎02-06-2023 07:44

still not working

 

as noted above:




GET
https://studio.fitbit.com/api/projects
Status
500
Internal Server Error
Best Answer

‎02-06-2023 07:47

‎02-06-2023 07:47

Fitbit server is badly responding. Just wait a day or so. 

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
Best Answer

‎02-06-2023 10:04 - edited ‎02-06-2023 10:05

‎02-06-2023 10:04 - edited ‎02-06-2023 10:05

@biitfit2- try again, it's a bit up and down but some of it is working for me.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎02-06-2023 10:09

‎02-06-2023 10:09

@biitfit2- what often works is to login to the Gam and then Studio, if already logged in during the outage, logout and login again to the Gam first then Studio.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎02-06-2023 11:12

‎02-06-2023 11:12

Fitbit Studio works now. Thanks guys 🙂

Best Answer