01-24-2018 04:16
01-24-2018 04:16
I'm adding some playing card images to my resources folder, and they all work except one (this image: https://drive.google.com/open?id=1BbIK-axOFx3k790WKwLG8lJy6SQShPVl).
I have tried resaving it from GIMP, and it still doesn't let me drag the file into my resources folder.
It also shows a bug in Fitbit Studio, it pops up a box saying "UGH AD.png failed to save.", with a "Try Again" button. Clicking the button (the only option) then repeats the process. I need to refresh the page to get rid of the popup dialog.
Answered! Go to the Best Answer.
02-02-2018 08:36
02-02-2018 08:36
I had no issue with your original image. I tested with Windows 10 Pro (I don't have access to older version) and Chrome 64.0.3282.140. Did you try on another browser? One with no extensions installed maybe.
01-24-2018 06:11
01-24-2018 06:11
I've added your image to an near empty project and it worked.
Could you test it with a newly created empyt project?
Also did you test with an other filename?
I've resaved this file with Photoshop and with reduced colors, maybe this works?
Here is the smaller png:
01-24-2018 06:25
01-24-2018 06:25
I did try renaming it, that didn't work either.
I just tried adding just that image to a new empty project, gave the same error.
I tried the normal and the reduced colour version, same result.
01-24-2018 11:14
01-24-2018 11:14
What browser do you tested with? Which OS?
01-24-2018 11:30
01-24-2018 11:30
01-24-2018 11:50
01-24-2018 11:50
I'm working on Win10 with latest Firefox.
01-30-2018 16:04
01-30-2018 16:04
Weird, it's working for me in OSX/Chrome.
01-31-2018 01:50
01-31-2018 01:50
Very odd!
I've tried a few things (naming/resaving), it still doesn't like it. I have added other images with no problems but that one will always fail.
02-02-2018 07:29
02-02-2018 07:29
@allan175: which version of Windows and Chrome are you using? I can try it in a VM.
02-02-2018 07:43
02-02-2018 07:43
02-02-2018 08:36
02-02-2018 08:36
I had no issue with your original image. I tested with Windows 10 Pro (I don't have access to older version) and Chrome 64.0.3282.140. Did you try on another browser? One with no extensions installed maybe.
02-02-2018 08:50
02-02-2018 08:50
I tried it in a virtual machine running a different Linux (Lubuntu) and a basic Firefox and it worked!
I have a couple of plug ins in my Chrome, but I have no idea why that particular image was singled out, every other one has been ok.
Thanks for your help, it's in my project now.