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Fitbit Studio won't log in. Just keeps spinning saying "Here we go: checking login"

‎03-22-2022 11:38

‎03-22-2022 11:38

I am trying to access the Fitbit Studio – but it never loads. It just constantly says "Here we go... checking login" and never progresses past it. I've tried different browsers, different times of day, etc., and nothing seems to work. What am I missing?

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2 REPLIES 2

‎03-22-2022 12:36

‎03-22-2022 12:36

I recognise this problem. Sometimes the connection won't complete. Luckily it will after a few minutes or after a complete shutdown. 

Try to login to the fitbit dashboard of community. This is not the solution, but maybe a workaround.

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
Best Answer

‎03-22-2022 20:31

‎03-22-2022 20:31

@johnhubler  - this happens often to me too,

Some things tried that worked

 

  • a screen refresh
  • Shutdown the browser,
  • Go to the GAM and login/logout
  • Go to just studio.com
  • Clear cookies 
  • Go to accounts.fitbit.com/login

Author | ch, passion for improvement.

Best Answer