help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit loses peer socket

‎07-12-2021 10:04

‎07-12-2021 10:04

I am running clock face app that syncing the data to the companion and it has to run 24/7 base. However, fitbit sometimes loses their peer connection (I am not sure if it is about peer connection). After i turn on the other app and off, it work normally again.

 

Does anyone know how to keep fitbit working without being lost(or inactivated)?

Best Answer
0 Votes
1 REPLY 1

‎08-05-2021 19:23

‎08-05-2021 19:23

Hello @strmng! It means the Fitbit app was force closed or it lost connection so the device can't connect to the companion. To fix this keep your Fitbit device synced and connected.

 

 

 

If this answer works please mark this post as a Best Answer.  ~ K.K Designs

Best Answer
0 Votes