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Issues with Fitbit Studio?

‎10-25-2022 18:06

‎10-25-2022 18:06

I've tried two different computers, Windows 10 and Windows 11. I've tried Edge and Chrome. I can log in but cannot drag and drop files. It will be stuck on "Transferring moving your files" forever and never progress. I've tried logging out and logging back in.

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2 REPLIES 2

‎10-26-2022 01:48

‎10-26-2022 01:48

I don't use studio, so don't know about its default behaviour. Wonder whether cut/paste or copy/paste might do as workaround 🤔

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‎10-26-2022 12:01

‎10-26-2022 12:01

I'm able to drag-and-drop on Windows 10 using Chrome with a jpg file, but I'm unable to do this on Chrome OS (my preferred laptop) and I have read that it doesn't work on Mac either.

 

It would be great if Fitbit Studio could add a context menu option for "upload file" and include a file picker which would greatly improve compatibility considering Fitbit Studio is not otherwise OS-dependent.

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