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Procedure for stuck Ionic

ANSWERED

‎01-14-2018 20:46

‎01-14-2018 20:46

A user reported the following issue with his Ionic:

I can do nothing with my watch.

It shows the locked up face and not button works.

My phone can not sync with the watch.

 

What is the best procedure to help - just a restart of the Ionic using the left and lower right button?

What can be the reason - memory overflow?

Is it a known issue?

Best Answer
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1 BEST ANSWER

Accepted Solutions

‎01-16-2018 14:57

‎01-16-2018 14:57

Yes, press and hold the BACK and DOWN buttons until it restarts.

If the problem persists, they should try with one of the default clocks such as Gauges. 

If the problem still persists, they should contact customer services.

View best answer in original post

Best Answer
1 REPLY 1

‎01-16-2018 14:57

‎01-16-2018 14:57

Yes, press and hold the BACK and DOWN buttons until it restarts.

If the problem persists, they should try with one of the default clocks such as Gauges. 

If the problem still persists, they should contact customer services.

Best Answer