help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

peer connection status

‎07-04-2021 06:42

‎07-04-2021 06:42

Hi, 

I am running a simple app writing HR data into a file and enqueueing to the companion. It is running on clockface so the app does not get turned off. However at some point, I keep getting the log below from companion side and peer connection is not established. "fitbit app was opened on device; companion will no longer be unloaded; App closed on device, unloading companion in 3 seconds".

 

Reason why I can say the peer connection is not established is that I set Fitbit to sync with companion only if the messaging socket is OPEN.

 

Can anyone help with this issue?

Best Answer
0 Votes
1 REPLY 1

‎08-05-2021 19:29

‎08-05-2021 19:29

Hello @strmng! To save device battery, it unloads the companion, and when you reopen it it starts the companion side again.

 

 

 

 

If this answer works please mark this post as a Best Answer.  ~ K.K Designs

Best Answer
0 Votes