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Calls aren't working on my Sense 2

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‎03-27-2023 13:03 - last edited on ‎03-28-2023 13:06 by Fitbit Moderator

‎03-27-2023 13:03 - last edited on ‎03-28-2023 13:06 by Fitbit Moderator

I have never been able to get sense 2 call to sync? Help??? 

 

Moderator Edit: Clarified subject

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‎03-28-2023 13:14 - edited ‎06-19-2023 05:35

In response to Rich_Laue

‎03-28-2023 13:14 - edited ‎06-19-2023 05:35

Hi there, @Tprintz. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense 2. @Rich_Laue Thanks for helping out!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎03-27-2023 21:57

‎03-27-2023 21:57

Hello @Tprintz when you say that you have never been able to sync. 

My first thought, has your Sense 2 ever been setup and shows listed in your fitbit account? 

Also what phone are you asking for help with? 

If iOS, is it version 13 or greater? 

Android version 9 or better? 

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‎03-28-2023 13:14 - edited ‎06-19-2023 05:35

In response to Rich_Laue

‎03-28-2023 13:14 - edited ‎06-19-2023 05:35

Hi there, @Tprintz. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense 2. @Rich_Laue Thanks for helping out!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes