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My old Sense froze on the main screen and would not swipe. I tried several things but no go so bought a new Sense 2. This is my 4th Fitbit and prior to moving my account to google it was very easy to put another Fitbit into my account. When I open the Fitbit App (now google) on my Iphone all of my account info is there but for the life of me I can't see anywhere to add a new device or drop an old one with the interface.
We're on our 4th generation of FitBit devices. No expert. We use Android so not sure if this will help. On the FitBit app (Android) you tap the little icon in the upper left corner and at the bottom of the page that opens is an "Add more devices" button. Maybe the iPhone version is similar? Hope this helps!
Thanks. The icon is the battery charge indicator on my phone and accesses the setup. I never would have thought to use a battery status indicator to setup the watch.
Yes, which is why it never occurred to me to tap it to set up a new Fitbit. And all the advice given on setting up a new Fitbit did not tell me that. Most of the posts told to use the personal icon which was in the original Fitbit application but disappeared when I switched to google accounts. Anyway, it is all sorted out now. Thanks.
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