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Can't access ECG app on Sense 2

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‎11-23-2022 06:49 - last edited on ‎11-24-2022 09:47 by Fitbit Moderator

‎11-23-2022 06:49 - last edited on ‎11-24-2022 09:47 by Fitbit Moderator

I can't get the list of apps or ECG on my sense 2.  Worked fine originally, but now scree that had apps doesn't show up.  I've unistalled and reinstalled the ECG app, and hanged clock faces, and confirmed all permissions are granted, and tried to add a screen, but still no ECG screen.  How can I get the ECG screen back on my watch?

 

Thanks for any help.

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎11-23-2022 07:34 - edited ‎11-23-2022 07:35

‎11-23-2022 07:34 - edited ‎11-23-2022 07:35

So when you press the side button once you get the app list. And when you scroll down you don't see the ECG app? There is no ECG tile just the app, if you miss a tile (swiping left or right) you can add them using the Fitbit app clicking on Sense 2 then gallery. 

Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™

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4 REPLIES 4

‎11-23-2022 07:34 - edited ‎11-23-2022 07:35

‎11-23-2022 07:34 - edited ‎11-23-2022 07:35

So when you press the side button once you get the app list. And when you scroll down you don't see the ECG app? There is no ECG tile just the app, if you miss a tile (swiping left or right) you can add them using the Fitbit app clicking on Sense 2 then gallery. 

Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™
Best Answer

‎11-23-2022 08:14

In response to RonaldM

‎11-23-2022 08:14

Oh.......press the side button when the screen is on.....that works.  Thanks!

Best Answer

‎11-23-2022 11:06

In response to Bambi678

‎11-23-2022 11:06

I'm glad this worked! 

Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™
Best Answer
0 Votes

‎11-24-2022 09:51

In response to RonaldM

‎11-24-2022 09:51

Welcome to the Community, @Bambi678. @RonaldM Thanks for your great help!

 

@Bambi678 I'm glad you were able to find the ECG app and thanks for your efforts. I'm going to mark @RonaldM's post as the Best Answer to help other members experiencing similar issues. I hope you can keep enjoying the experience with your Sense 2!

Best Answer