Can't change clock face on Sense 2

[Claudine1]

Can anybody help with this? I tried to do an update yesterday but it did not work. My clock face however was changed and I'm trying to get it back to normal but no longer have a gallery to access

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Hello, @Claudine1, welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to the clock face of your Sense. I appreciate your efforts on trying to change it.

Have you tried to change the clock face following the instructions in this article? If so, please, restart your Sense and try again. What do you get when trying to access the gallery? I would appreciate if you explain in detail.

[Claudine1]

Hello and thank you for your reply. I figured out how to access my
gallery, but when I try to change the color of the writing on my clock face
from green to blue, blue is/was selected but no changes are made.
Any advice on how to fix this? Yes, I have followed the article and shut
it off/restarted but it made no difference.

I should add that although I got a message saying that the update did not
work and to try it again, changes have been made and there is no longer an
update showing as available. Perhaps the update wasn't completed?

Thanks,

Claudine