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Electrodes broken

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‎05-01-2023 05:24

‎05-01-2023 05:24

The ekg contact electrodes have fallen off. 

Noticed one missing the other day. Today the second fell off when I removed the watch today.

 

If I had both, I'd just be seeking a way to reattach them,  but I need to replace one. 

 

I'm afraid this not just affects functionality, but also compromises water resistance. 

 

Please help.

 

Broken & Defective 

16829436311682806732978504653865.jpg

 

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‎05-01-2023 05:38

‎05-01-2023 05:38

@Pmheart6   Please contact Support for more help with your issue.  Fitbit doesn't sell replacement parts and doesn't publish repair instructions.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Best Answer
1 REPLY 1

‎05-01-2023 05:38

‎05-01-2023 05:38

@Pmheart6   Please contact Support for more help with your issue.  Fitbit doesn't sell replacement parts and doesn't publish repair instructions.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer