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Fitbit app keeps asking me to Log In

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‎06-04-2024 16:38 - last edited on ‎06-05-2024 07:38 by Fitbit Moderator

‎06-04-2024 16:38 - last edited on ‎06-05-2024 07:38 by Fitbit Moderator

my watch is telling me to log into Fitbit app > Profile Page > set up a device. This instruction fails at the first hurdle. Where is the **ahem**ing Profile Page?  Last time I purchase a Firbit watch.  Since google changed the interface, the app is totally usless. I do not expect to get any support from fitbit. So **ahem** it, I will buy another make.


Moderator Edit: Clarified subject

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‎06-04-2024 17:22

‎06-04-2024 17:22

Which platform are you using?  Usually the Profile Page/Account Settings icon is located in the top left corner where the mini version of your profile picture is.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎06-04-2024 20:51

‎06-04-2024 20:51

Hi @RobD22 - in later versions of the app the icon in the top left corner of the Fitbit App changed to a rectangle (device) you can use that to reach setup.

Author | ch, passion for improvement.

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