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Fitbit just stopped, can’t reboot

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‎09-25-2023 23:59

‎09-25-2023 23:59

My Fitbit sense just went black yesterday. No vibration on side button, or when connected to charger. I’ve tried the factory reset by holding side button, but no luck. Anything else I can try?

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‎09-26-2023 03:23

‎09-26-2023 03:23

Welcome to the Fitbit community, @CoombeT!

Sad to hear that your Sense isn't working as expected.
As there is the option that your device's battery is completely drained, please have a closer look here to make sure it is able to get charged:

Why isn't my Fitbit device's battery charging? 

I'd like to point out that it can take a while for your device to start charging if the battery is on deep discharge.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
Best Answer

‎09-26-2023 04:40

‎09-26-2023 04:40

Mine started the same thing in the middle of the night 😔

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