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Fitbit update not in my Android phone on Sense 2

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‎12-06-2023 17:27 - last edited on ‎12-07-2023 09:24 by Fitbit Moderator

‎12-06-2023 17:27 - last edited on ‎12-07-2023 09:24 by Fitbit Moderator

I received the newest update.  However two days ago I lost the update.  It went back to the Oct. 24th version.  Fitbit said its something android users are experiencing.

Are there any Fitbit users having this issue.

 

Moderator edit: edited title to clarity.

Tziona
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2 REPLIES 2

‎12-07-2023 09:24

‎12-07-2023 09:24

Hello, @sparkles4 It is nice to see you around, welcome back.

Thanks for letting me know your situation in regards to the upgrade for your Android phone for your Sense. I was able to confirm you contacted support and they were able to give you information and will be contacting you as soon as possible, if you have any other questions or concerns, my best recommendation would be to contact them once again.

Best Answer

‎12-07-2023 14:01

‎12-07-2023 14:01

Just to let the Fitbit Community know, that after having lost my new update.  I just got another one, just now.

Tziona
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0 Votes