Fitbit vibrates and won't turn on

[Lhart218]

Hello. My fitbit sense will vibrate and the fitbit icon shows up. But it will not turn on. I tried to hard reset and nothing.

[ashukla1000in]

I also had the same experience just about the same time. Now my watch won't turn on. 

[Lhart218]

Was fitbit customer care able to help you? I can't seem to get through.

[ashukla1000in]

I tried on X platform and also by email. On the X (previously Twitter) platform, I got a response and on the email it is awaited. 

[EL1]

If your Fitbit Sense is not turning on despite vibrating and showing the icon, there may be a few possible reasons for this issue. 

Ensure that the device is charged properly by connecting it to a power source for at least an hour. If it still does not turn on, try performing a factory reset by pressing and holding the button on the device until you see a smiley face icon. This may help resolve any software glitches causing the problem.

If you still have this problem reach out on my blog post Fitbit is stuck on logo screen