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Heart rate not working no blinking lights sense 2

‎04-17-2025 00:44

‎04-17-2025 00:44

My sense 2 is not yet 2 years old. Yesterday the heart rate monitor stopped working. A group cycling class showed me burning 52 calories! No blinking lights on back. Please help!! Have restarted fitbit etc

Best Answer
1 REPLY 1

‎04-24-2025 12:57

‎04-24-2025 12:57

Hi there @Pearceygal!

A warm welcome to the Fitbit Community!

Thank you so much for letting us know that your Sense 2 is not tracking the heart rate and that the lights on the back are no longer blinking. I want to thank you for all your efforts too.

I checked with support and I have been informed that your request has been successfully reported and resolved. I am very pleased that you have found a suitable solution. The Fitbit community is always available to help you. I hope you have fun with Fitbit.

I recommend you visit our discussion forums. There you will find several users who are interested in fitness, healthy eating, or better sleep and who share many tips with each other. They will certainly be happy to see you there.

Best wishes!

Best Answer