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Heart rate showing 'no measurement'

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‎02-15-2023 06:14

‎02-15-2023 06:14

I have a brand new Sense 2 which after setting up, the heart rate graph shows 'no measurement'. It is showing the current heart rate and all other statistics are fine. This is very frustrating as this is already a replacement after the original one couldn't pair.

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‎02-15-2023 10:27

‎02-15-2023 10:27

Hi @CgcCat  - it would seem you still have a pairing issue, if the watch is showing heart rate normally, or the time to populate the information is taking too long. Sometimes it's not instantaneous for the rest heart rate in the Health metrics.

 

When a graph shows "no measurement" the real more accurate meaning may be that it hasn't been calculated for display yet. So some patience may be required.

 

In case there Are syncing issues, see Why won't my Fitbit device sync? 

 

A restart of the watch - How do I restart my Fitbit device?  and a logout of the Fitbit App and restart of the phone often improve things.

Author | ch, passion for improvement.

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2 REPLIES 2

‎02-15-2023 10:27

‎02-15-2023 10:27

Hi @CgcCat  - it would seem you still have a pairing issue, if the watch is showing heart rate normally, or the time to populate the information is taking too long. Sometimes it's not instantaneous for the rest heart rate in the Health metrics.

 

When a graph shows "no measurement" the real more accurate meaning may be that it hasn't been calculated for display yet. So some patience may be required.

 

In case there Are syncing issues, see Why won't my Fitbit device sync? 

 

A restart of the watch - How do I restart my Fitbit device?  and a logout of the Fitbit App and restart of the phone often improve things.

Author | ch, passion for improvement.

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‎03-18-2023 04:24

‎03-18-2023 04:24

I got a brand new Fitbit insipre2. Heart rate measurement in fitbit app is not showing graphs

 

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