It is available Bitmoji on Sense 2?

[alinaaly]

Hei 

when will be available bitmoji on sense 2?

[Guy_]

HI @alinaaly - we are not aware of any plans to make it available.

[EstuardoFitbit]

Hi there @alinaaly, welcome to the Fitbit Community. @Guy_ Thanks for the help provided. 

I'm sorry to inform you that there is no information available regarding the integration of a Bitmoji clock face with the Sense 2. That does not rule out the possibility, though. I came across this product feedback, which recommends that we work on this integration. The best suggestion I can give you is to vote and comment in favor of this idea.

[asiayeah]

There is false information in https://help.fitbit.com/articles/en_US/Help_article/2311.htm,

"How do I install the Bitpmoji clock face? 

The Bitmoji clock face is available on Sense series and Versa series watches. Before installing this clock face, you need a Bitmoji account linked to a Snapchat account. For more information on downloading Bitmoji and linking your Bitmoji and Snapchat accounts, see Bitmoji’s help article."

Can someone please fix the support page? I would assume Sense 2 is in the Sense series. However, Bitmoji isn't available for Sense 2, but Sense 1 only.

@EstuardoFitbit Can you kindly escalate to fix those support information?

[EstuardoFitbit]

Hi there @asiayeah, thanks for joining this thread and bring this to our attention. 

Considering the fact that there is incorrect information on the help site. I'll report this problem to our staff and hopefully get back to you with an update.

Thanks for the heads up. 

[EstuardoFitbit]

Hi everyone, I hope you all are doing well. 

I'm glad to announce that we have updated the article related to the Bitmoji clock face. You can check it out here.