04-21-2025
13:21
- last edited on
04-21-2025
13:41
by
MarioSFitbit
04-21-2025
13:21
- last edited on
04-21-2025
13:41
by
MarioSFitbit
The Sense 2 did an update and after that update my clock face changed to a non-sp02 clock face and the sp02 app disappeared from the app list. I'm in the United States so I know the sp02 app is available in this country.
Moderator edit - subject clarification
04-21-2025 13:38
04-21-2025 13:38
Hi @walkerwj55 ! Warm welcome to the forums.
Thank you for bringing this to my attention. I wanted to let you know that it has been escalated to our team, and they are working to implement a fix as quickly as possible.
I appreciate your feedback and apologize for any inconvenience this may cause. Furthermore, I'll update this thread as soon as I have more information.
04-23-2025 09:46
04-23-2025 09:46
Mu Sense 2 has also started telling me that I need the app for SPO2 however I have the app. It started after the last update, but if uninstall and reinstall the SPO2 app it works for a day or two and then stops again