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Sense 2 crashes when opening the exercise app

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‎03-12-2025 03:37 - last edited on ‎03-20-2025 08:56 by Fitbit Moderator

‎03-12-2025 03:37 - last edited on ‎03-20-2025 08:56 by Fitbit Moderator

Hello,
tl;dr: After latest update watch crashes when swiping to the "Start Training" screen.
Sense 2 Firmware version:  i would add it but apparently certain numbers are banned in this forum???

Further description: 
Every time I swipe through the watches screens (left to right and right to left) the watch crashes when I swipe to the "Training" screen. It is the one "left" to the clock screen. It does not matter from which direction I try to access the screen, the watch crashes every time.
I can still access the "Training" screen via shortcut (long press of watch button). No other screen seems to be affected.

Does anyone now a fix or workaround for this? I didn't find anything on the interwebs.
Let me know if further info is needed.
Thanks!


Moderator Edit: Clarified subject

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2 REPLIES 2

‎04-01-2025 20:26

‎04-01-2025 20:26

Hi, just wanted to say I'm having the exact same issue you're having after installing the most recent Sense 2 watch update. I'm glad you mentioned that you can still access the exercises through the shortcut menu! I didn't even think of that.

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‎04-23-2025 10:14

‎04-23-2025 10:14

I'm having the same issue, been happening ever since the latest update. It would be nice if fitbit at least notified us of a confirmed issue, what caused it, and how long it will take to fix. 

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