Migrate from Fitbit to Google and Sleep and Heartbeat stop

[KevinDuganJr]

I was prompted to migrate my Fitbit account to my Google account. After doing this, my sleep isn't being tracked anymore and apparently I'm dead because my heartbeat is at 0. This has been going on for two nights now. It's tracking my steps. Woohoo, I guess?

I have the latest Fitbit application on my Android phone so not sure what the heck is going on.

[KevinDuganJr]

I'm alive!!! I just did a "Shutdown" on my Sense 2. I waited a full minute (not sure if it matters) and then powered it back up and wouldn't ya know it, I'm alive after all!! We'll see tomorrow morning if it tracks my sleep!

[KevinDuganJr · Accepted solution]

My sleep is being loggedagain. I'll step out what I did just in case someone else has this goofiness. 

I migrated my Fitbit account to Google account, and then heartbeat and sleep tracking stopped working, but steps worked.

I did a Clear Cache and Clear Data on my Android Fitbit App. That did nothing.

I did a Shutdown on my Sense 2 and turned it back on a minute or so later and that resolved the issue and sleep tracking and heartbeat worked again.

[PJPAE]

Same for me. Since the migration to google only get minimal sleep data details. I’ve restarted etc no luck. This is just terrible. L

[MissMyData]

@KevinDuganJr Is it still working 100% every night since you did or do you still get gaps in heart and sleep data every so often? 

[KevinDuganJr]

I've had zero issues since. Tracks my sleep. Showsy heart rate. All good.