Migration failed!

[Lightning800]

I was told to migrate from Fitbit to Google account. After the migration, my watch is updated with the latest version, then no data is sync'ed anymore. Not even the steps taken nor active zone, nothing is available in the watch. I even did a factory reset, and deleted the app on iPhone and reinstall it, still the same problem. Sigh, this is such a waste of time when Fitbit/Google didn't even test it out properly!

I had to revert back to my Fitbit account and everything worked flawlessly thereafter. Very very upset such a poor experience with the migration. I swear I'm not going to migrate again. If not, I will bill my hourly charges to Google for their lack of testings!

[DavidFitbit]

Hi @Lightning800, welcome to the Fitbit Community! It's great to have you here!

Let me help you with the migration of your Fitbit account to your Google account.

Please note that once you move Fitbit to your Google Account, you can not undo this action. If you were able to return to your Fitbit account, that means that the migration wasn't fulfilled.

I recommend that you read our help article How to move a Fitbit Account to a Google Account > My Fitbit to a Google Account.

If you still find trouble with the migration process, you may find useful the section "Troubleshooting" in t he same article. I appreciate your time in this process.

[Lightning800]

I did exactly as what you guys have shown in the short video. It should only take a couple of minutes, yet I spent hours and was unsuccessful. 

My time is much more precious than trying to fiddle with an unsuccessful migration. Furthermore, I bought my Sense 2 just a couple of weeks ago. 

I will wait till you guys get more complaints and fix your problems before I give another try. Or I give up and buy another watch. My time is much more expensive than the watch itself.