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My Sense 2 stopped syncing

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‎05-30-2023 07:36 - last edited on ‎05-31-2023 09:22 by Fitbit Moderator

‎05-30-2023 07:36 - last edited on ‎05-31-2023 09:22 by Fitbit Moderator

My Sense 2 stopped synching at 2:22am and has not done so since.   Tried the reboot, deleting, etc.  This seems to be a constant problem, with the fitbit brand.  Why is this a constant problem.

 

Moderator edit: updated subject for clarity.

 

 

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‎05-31-2023 09:40

‎05-31-2023 09:40

Thanks for getting back to us @mrfrench316. I appreciate that you let us know about the steps you have followed in order to sync your Sense 2. 

I know how frustrating this could be and suggest pairing your watch again. Please follow the instructions of: 

Then you can follow @NellyG's instructions. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

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2 REPLIES 2

‎05-31-2023 00:36

‎05-31-2023 00:36

Hi @mrfrench316  Syncing problemscan be a pain! Try the suggestions in THIS Help Article on syncing issues.

 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-31-2023 09:40

‎05-31-2023 09:40

Thanks for getting back to us @mrfrench316. I appreciate that you let us know about the steps you have followed in order to sync your Sense 2. 

I know how frustrating this could be and suggest pairing your watch again. Please follow the instructions of: 

Then you can follow @NellyG's instructions. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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