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Sense 2 New Device Received

4 hours ago - last edited 3 hours ago by Fitbit Moderator

4 hours ago - last edited 3 hours ago by Fitbit Moderator

After speaking to the support team regarding the metal plates coming off the back of my Sense 2 on 13th January, I have today received a new replacement device. Very happy with the service I have received and suggest anyone with this problem contacts support and see if they can help you too. Thank you Support team!!

 

Moderator edit: updated subject for clarity

Best Answer
1 REPLY 1

3 hours ago

3 hours ago

Hello @Kazza940! It’s nice to see you around!

I'm glad to hear that you received your replacement without any issues.

We're pleased to have you as part of our Fitbit family, I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

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