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New sense 2 not syncing

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‎10-12-2022 10:41

‎10-12-2022 10:41

My new sense 2 is not syncing. I think it might have something to do with my Fitbit app. What new version do I download as I don’t see Fitbit for sense 2 available.

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12 REPLIES 12

‎10-13-2022 05:24

‎10-13-2022 05:24

I'm having the same issue on my grandmothers device. Hopefully you have gotten it fixed. Glad to hear the solution if you've gotten any. Thanks 

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0 Votes

‎10-13-2022 18:58

‎10-13-2022 18:58

Mine seems to sync when it feels like it.  Sometimes not all day and other times immediately.

Best Answer

‎10-17-2022 11:31

In response to Disey410

‎10-17-2022 11:31

Have you had it fixed Disey 

Pls let me know when you're online.

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‎10-17-2022 13:43

In response to Vincenttommi

‎10-17-2022 13:43

No solution .... I just keep hoping that Google reads and fixes all issues ... sigh

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‎10-17-2022 14:26

In response to Disey410

‎10-17-2022 14:26

Exactly the same here - infuriating!
Only restarting the watch seems to help - after that sync works at once.

Best Answer

‎10-17-2022 14:53

In response to Vincenttommi

‎10-17-2022 14:53

Sync has mind of its own, but I'm also learning clock faces aren't reliable either. I'm constantly comparing app to my wrist 🙃 

Best Answer

‎10-19-2022 06:20

‎10-19-2022 06:20

I am having the same issue.  I have had to use the "Forget this device" feature numerous times and I have had my Sense 2 for less than a month now.  I hope that Fitbit is working on this.

Best Answer

‎10-19-2022 10:29

In response to Disey410

‎10-19-2022 10:29

I'm sure it'll be fixed soon.

You seem like a really interesting person I would like to communicate with you in this community more. 

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0 Votes

‎10-19-2022 13:26

‎10-19-2022 13:26

my versa 4 has often had this issue since I got it.. mainly with notifications stop syncing. Quickest fix is usually to disable and re-enable Bluetooth, and if that doesn’t work reinstalling the app always fixes it (temporarily)

 

Its buggy right now unfortunately, fitbit needs to fix these issues

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0 Votes

‎11-16-2022 04:43

In response to Disey410

‎11-16-2022 04:43

How are you doing 

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0 Votes

‎11-16-2022 05:05

‎11-16-2022 05:05

This has gotten worse for me lately. Everyday my sleep and stress numbers don’t sync to the watch. It syncs to the app but the watch doesn’t show the numbers at all. I end up turning phone Bluetooth off and on, reloading Fitbit app and syncing again. And ultimately have to turn off the Fitbit and back on to make this work!

 

very frustrating and absolutely unacceptable that the watch can’t even sync the features it’s designed to have. This needs to be fixed asap!

Best Answer

‎11-16-2022 05:50

In response to markp88

‎11-16-2022 05:50

Have you gotten any solution to this issue from their moderators, if you have I would like to hear from you,thanks. 

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0 Votes