No calls through my sense

[lindaell]

I have just got a new sense 2 and paired my iPhone but I have no calls or message coming though on it. Can anyone help?

[AZ-TX]

I don't have an iPhone, but I know for my Android, I had to go into the app and tap on the upper left to get to the Devices screen. Then tap on the Sense 2 device. It should bring you to the Sense 2 screen, and under General, you should see "On-wrist calls". Tap on that and follow the checklist they have there. Your iPhone may ask to grant permissions. Then tap done. It will take you back to the Sense 2 screen, beneath the "On-wrist calls" tap on "Notifications". From there you should be able to set the various notifications for messages and apps you want to see. Again, this is how it is on Android, I am not sure if iOS is the same.

[Guy_]

Hi @lindaell - in addition to what @AZ-TX posted also try pull down on the watch face to get to Quick Settings and turn off all the icons, in case they got enabled.

[lindaell]

Thanks I have tried this and will see if it works when I get a call..Most was turned on, but need to turn something on in my iphone settings

[lindaell]

Thanks I tried that don't see anything turned on

[BeaJay006]

I’m having the same problem but mine has been paired and when I go into the menu in the app it says set up. But no calls. I do get messages come through but no calls

[lindaell]

Have tried all the suggestions and still nothing works no calls or texts I will contact support