No stress levels recorded

[EuniceMary]

Hi for the past few days my sense 2 is not showing my stress level and also not recording all my exercise activity. 

[EuniceMary]

Hi thankfully my husband and I are both seeing the stress level back.  It seems that Google has resolved this issue.  I hope you are now seeing your stress level on your watch too 🙏

[Hbyh2003]

Absolutely nothing tracked for me as of yesterday. I tried restarting my Sense, phone, turning off and on Bluetooth, nothing. 

[Guy_]

Hi @Hbyh2003 - the Stress Score issue has been resolved, if you are still not getting it make sure you meet the conditions listed which explains more.

[Hbyh2003]

Thanks but I have no historical data from the last day. And when I refresh nothing happens. No sleep or heart rate.,

[Guy_]

@Hbyh2003- historical data won't have been recovered.

If you have no Sleep or heart rate in the Fitbit App, the watch may have a fault and/or syncing isn't working.

Try Why won't my Fitbit device sync? first.

[bsarge]

I have no sleep score, stress score, readiness score or cardio load. I’ve reset both my sense 2 and my phone (deleted the app and reinstalled etc)

[Guy_]

Hi @bsarge - make sure your watch is syncing properly, see Why won't my Fitbit device sync? first.

Those elements are related to Heart rate which must appear in the Fitbit App. It might not if you have tattoos or the watch has a fault.

Also make sure you meet the conditions listed for using the watch which explains more. Conditions exist for Sleep etc. too.

[bsarge]

Hi
It was syncing properly up until this morning. We had our time change last
night (clocks move one hour forward) so I wondered if it was related.

[Guy_]

@bsarge- yes a one off can be related to daylight savings, you will know on Monday.